10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 45,109 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased my XL7 luxury new in 2007 with only 368+ miles. Before I had driven the vehicle for 3 months, the stability control and traction control lights came on and I was forced to take the vehicle for service. Before my vehicle warranty expired, I had to replace the gas caps numerous times resulting in the replacement of my catalytic converter. Now before my vehicle reached 100,000 miles, I am forced to replace the electrical harness (or complete computer output). Pugmire Lincoln Mercury is the only dealership in my area that provides repairs for my vehicle. After the harness repair, the check engine light is back on, and the codes (in less than 3 months) reveal that codes: [P2099, P0157, P2272 and P2099] resulting that there is an oil leak, an O2 sensor problem and another catalytic fuel problem again. It is time for my 100,000 mile check-up, but I cannot get past the original problems. These conditions continue and I love my vehicle. I was using my vehicle for to and from work of less than 11 miles daily. I have driven as far West as san antonio, tx and North to baltimore md and South to jacksonville fl. My ABS light continues to come on and my oil light flashes to instruct me to cut off the motor and tighten my gas cap while in motion.
- Decatur, GA, USA
This vehicle has multuple problems including strongest odor of fuel, stability control and delivering fuel into the system as gas paddle pressed for moving/speed. Thank you
- Lakeland, FL, USA
I have a check engine light that has come on. I took the car back to where I purchased the vehicle, they tell me it is too bad. That the car was sold as is. I take the car to a local mechanic who says that I need to have the timing chain and tensioner replaced. It will cost $600 plus parts to repair. My vehicle has 116xxx miles. There is paint chipping, and my instrument cluster is showing the temp gauge on hot and rests in the middle position after sitting over night. A class action lawsuit against Suzuki should be considered, because the number of complaints for this issue, and there has not been a recall, is outrageous. This is a 3 day repair job at minimum. Suzuki knew this was an issue, they should show some morality and ethics as to offer their consumers a remedy to this issue. Something needs to be done to rectify this problem. Before an accident or loss of life happens.
- Lexington, KY, USA
The chrome plating on the interior door handles have started to peel and caused a painful bleeding cut.
- Henderson, NV, USA
The contact owns a 2007 Suzuki XL7. While driving 30 mph and above in the rain, the vehicle could not be controlled. The contact stated that it feels as if he was driving on ice. When the weather is windy, the wind pushes the vehicle around like a kite and the contact loses control. He has almost side swiped another vehicle due to the wind. The dealer could not duplicate the failure the first time. When the vehicle was taken to the dealer a second time, they replaced both front tires on February 9, 2008. The vehicle was dropped of to the dealer a third time and the dealer could not duplicate the failure. The current mileage was 2,169 and failure mileage was 293. Updated 03/25/08. The dealer replaced the front tires and performed a 4-wheel alignment. The vehcicle contined to perform the same. Updated
- Picayune, MS, USA
- New Albany, MS, USA