10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
133,203 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Jun 142021

4Runner

  • miles
Over the years of ownership, my vehicle has been overwhelmed with rust issues. All four axles are rusted to include the brake components. I didn't realize how bad the rusting was until I heard "popping" noise when making turns The rear suspension sway bar link was rusted so bad, it broke free. I had the rack and pinion replaced in August of 2020 because rust ate through the lines. The frame appears to have separations due to rust as well.

- Stamping Ground, KY, USA

problem #13

Aug 022020

4Runner

  • 150,000 miles
I heard rubbing noises from my left front wheel.I thought brakes but when I inspected the underside of my vehicle I noticed that the rubbing was coming from a rusted and broken off brake shield.I am older with back issues so getting under the car for a good look M is tough at best.what I could see using a rigid seesnake boroscope was extensive rust.rust all over key structural frame components from motor mounts to steering linkage the chassis in some areas has completely disappeared.looking at the body you would think the car was in really good shape but not underneath.Toyota didn't have 4runners as part of their recall but they should have as the 4runner uses the same truck chassis as the Tacoma.I need this truck and I need it to be safe.thanks for listening

- Shirley, NY, USA

problem #12

Dec 282018

4Runner

  • 229,000 miles
Frame rot has led to abnormal tire wear, vehicle changing lanes unexpectedly, and death wobble. Tires and shocks replaced September, needed new tires after 90 days also tie rods and bushings. Vehicle is unsafe to drive.

- Germantown, NY, USA

problem #11

Jun 142018

4Runner

  • 127,000 miles
Like everyone else the frame is just rotten through and through in the back, I have a Tundra, 2 sequoia's, a highlander and a rav4. Ranging from 2001 to 2015, and the frame on the 01 sequoia looks new, this is a bad frame and gabe at keith pierson Toyota in jacksonville said there is nothing I can do about it. Toyota needs to fess up to this one.

- Jacksonville, FL, USA

problem #10

Aug 052017

4Runner

  • 170,000 miles
The ball joint on my 1999 Toyota 4runner broke while I was driving the vehicle. By the grace of god, I stopped at mcdonald's before my long journey onto the freeway, with my 9 month old baby in the car, and that saved us from a very bad crash that may have taken our lives had we been going 60-70 mph. How does a ball joint break in half"?"

- Kaneohe, HI, USA

problem #9

Jun 172015

4Runner

  • 198,730 miles
Frame snapped at the drivers rear torsion bar due to frame rusting from the inside. I just had this checked and a little rust to the frame was apparent because it is rusting from the inside and not so apparent. Once it began to decay it just became mostly rust damaged beyond repair and replacement of frame only option. Contacted Toyota and was told there is no help on this model (4runner) but is on other truck models, same frames same year..

- Damascus, MD, USA

problem #8

Dec 012014

4Runner 4WD 6-cyl

  • 245,000 miles
Original owner, not located in the "rust belt" took 4runner to exhaust shop to have a new exhaust put on and once underneath the vehicle you could see that the frame has completely rusted through near where the trailing arm brackets are and on the inside/underneath of the frame. The rest of the frame is in great condition because the 4runner has been take care of and maintained. There will be about a 2 foot section of frame that will need to be cut out as well as new trailing arm brackets to be cut and welded in. This vehicle is no longer safe to drive and worth scrap value, when it should be worth about $5000. The interior is perfect, it runs great, and everything works as it should but the most important part of the vehicle, the frame is crumbling. I will never buy another Toyota. I have domestic vehicles that are 10 years older with more miles that look nothing like this. They recall Tundra, Tacoma, and seqouias, but not the 4runner? give me a break.

- Louisville, KY, USA

problem #7

Feb 112015

4Runner 4WD 6-cyl

  • 146,200 miles
The driver's side lower rear link fell off the frame due to severe rusting. Passenger side about to. Mechanic won't even attempt a repair. The frame is too rusted. The vehicle is not safe to drive. I bought it used and have had it for 2.5 years. Toyota has no recall on it and can not assist me, even though this is the same issue that the Tacoma and other models were recalled for.

- Laurelville, OH, USA

problem #6

Aug 282014

4Runner 6-cyl

  • 298,912 miles
While daughter was driving on highway. The left front lower ball joint failed causing the wheel assembly to come off the car frame. Speed was the posted 55 mph. No other traffic, thank goodness. Was able to pull off the road for assistance. This is a stupid design. A major component if it fails should not cause this type of catastrophic failure. It dangerous and Toyota should warn the consumer of this stupid design.

- Orange Beach, AL, USA

problem #5

May 202014

4Runner 4WD 6-cyl

  • 200,000 miles
The contact owns a 1999 Toyota 4runner. The contact stated that the steering malfunctioned causing him to lose control of the vehicle at times. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was made aware of the failure. The failure mileage was 200,000 and the current mileage was unknown. Updated 3/13/15

- Iron Mountain, MI, USA

problem #4

Dec 052011

4Runner 6-cyl

  • miles
I have a 1999 Toyota 4runner SR5, with an immaculate body, however the frame rails have rotted out so badly that you can put your finger through the rail in some places. The frame is unsafe and a failure could result in serious personal injury or death. The most severe location of the rot in just in front of the rear leaf springs on the inside of the frame. Took it for inspection and it failed as it was unsafe to drive. Now have to take it to a welder to see if it can even be repaired. Thinking of filing a claim with the attorney general of NY state. The thing is it passed inspection at the small car business I bought it from( D and D autosales in binghamton NY-don't go there!!!!!!) and there is no way it rotted like this in less than a yr so I'm thinking they passed it just to get the sale. Haven't contacted Toyota but they most likely wont do a thing for me.

- Whitney Point , NY, USA

problem #3

Oct 272011

4Runner

  • miles
Full blown frame rust mechanic states is 100% invasive affecting steering, alignment, braking, and checking of differential and rear-end fluids due to seized components. Frame is totally compromised, needs to be recalled and rectified.

- Littleton , CO, USA

problem #2

Apr 122009

4Runner

  • miles
The trailing arms in the rear have broken. First the right and I had it repaired and now the left and it cannot be repaired due to the metal being spongy. It is also called the sway bar link. The steering had become erratic and I took it in to be looked at and received the bad news. Toyota has no response. The 4runner has the same body as the Tacoma but there is not recall on this lemon.

- Herkimer, NY, USA

problem #1

Jan 162009

4Runner

  • 100,000 miles
-started the vehicle. -moved forward a few feet -started to turn steering wheel left, noticed steering was heavier than normal as well as unusual noise -car jerked and shot left... tried to steer to avoid hitting obstacles but was unable to due to the extreme heaviness of the steering wheel. Due to this incident the vehicle was towed directly to the shop for repairs -mechanic immediately notice unusual separation of the rack and pinion.

- Houston, TX, USA