3.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,633 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2015 4runner (VIN: [xxx]) I purchased brand new. It currently has less than 50K miles on it. A few weeks ago it started periodically going into "limp? mode while driving at highway speeds. My two toddlers were in the vehicle the first time this happened; I almost lost control since the ?tractional control" disabled concurrently. I took the vehicle to multiple mechanics who confirmed the diagnostic code P2445 (secondary air injection pump). I was shocked to hear this because the vehicle is relatively new and exceptionally well maintained. I looked online and the failure of this component appears to be a systemic issue with Toyota 4runners and Tacoma. The fact that this component failed after a short duration in such a sudden and violent way is very dangerous. I submitted a formal complaint to Toyota and they denied knowledge of this issues despite hundreds of folks reporting identical problems on their 4runners & Tacoma. For a nominal fee per vehicle Toyota could fix this issue, which also has environmental implications, but instead they are being disingenuous and denying this major systemic safety hazard. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Apo, AE, USA
I had 20,000 miles and bought the veichle brand new and went to leave work and my veichle was struggling to stay going and my check engine light was flashining. When I'd go to reverse the vehicle would struggle and act like it was going to die. I had to go 20mph on the side roads about 15 miles to the dealer. The RPM shouldn't shift. It was caused by a mouse I guess? since they use soy base and see this a lot. So fustrating when you pay $38,000 for a veichle. I'd much rather drive my older 2010 Honda that never had an issue with so called a mouse. They of course wouldn't cover it. To top it off I had a major oil leak at 19,000 miles causing about $6,000 worth of damage. Which was the factory's fault they said. It was covered by warrenty, but still it's ridiculous. I bought the car new. With 1 mile on it, fresh off the truck. As of right now I have no faith in Toyota. I'm afraid my veichle will break down on me. Which I shouldn't have to feel when I buy a new car. So disappointed in Toyota. Something needs to be done.
- Mount Vernon, WA, USA
- Bloomington, IN, USA