10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
12,775 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Nov 282021

4Runner

  • miles
My 2019 Toyota 4Runner was inhabited by a rat that chewed the wiring harness in at least 3 different areas. The damage occurred between 8pm and 7am. The vehicle started with lights on the dash illuminated. The car was out into drive and was jerking. Reverse had the same result. After inspecting under the hood of the car wires were seen chewed partially and a few completely severed. A rat was seen under the manifold cover. I used an air hose to evict it and had the car towed to dealership. The bill was just under $1000 to repair. I was warned it could have been worse ($6000) if harness needed changing. I was told -€œI was lucky-€. After researching I discovered this is a problem because of soy based wiring. It-€™s an attractant for rodents.

- Ottsville, PA, USA

problem #5

Apr 152020

4Runner

  • 15,000 miles
The contact owns a 2019 Toyota 4Runner. The contact stated that the vehicle would not start. There were no warning lights illuminated. The contact waited an hour and was able to restart the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The contact stated that while her mother was driving 5 MPH, she heard abnormal grinding sounds, and the vehicle inadvertently stalled. An unknown warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic testing. The contact also stated that she had smelled a strong burning odor while driving and the subframe of the vehicle was corroded. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.

- Fallbrook, CA, USA

problem #4

Jan 142021

4Runner

  • 25,000 miles
While driving my 4 runner at about 45 mph, it just stopped working. Engine was still running but it would not go. It was like it was stuck in neutral. I pressed the gas all the way to the floor and nothing. I was stuck in the middle of the road and unable to go. About 30-45 seconds and it began to work again. I took it to newark Toyota and reported the problem but they said since they were unable to duplicate there was nothing they could do. They claimed maybe the floor mat got stuck under the pedal- it is a secure floor mat and I am positive the floor mat was not in the way. I was able to push gas pedal all the way to the floor with no movement of the car. Also I was already driving the car without any issues before it completely stopped working. I am just lucky it didn't happen on an interstate - as I would not have been able to get out of the way of fast moving traffic.

- Port Deposit, MD, USA

problem #3

Feb 142020

4Runner 6-cyl

  • miles
2019 Toyota 4 runner. Consumer writes in regard to vehicle stalling while driving and to the recall no. 20V-012. The consumer stated the vehicle stalled twice. On one occasion the heat seting changed and the dashboard lights went out. The dealer was unable to duplicate the failure.

- Auburn, NY, USA

problem #2

Jan 162020

4Runner

  • 14,649 miles
The contact owns a 2019 Toyota 4runner. The contact stated that the check engine warning light was illuminated. The contact was informed that the vehicle was subjected to NHTSA campaign number: 20V0120000 (fuel system, gasoline). The vehicle was taken to bohn Toyota located at (3800 lapalco blvd, harvey, la 70058, 504-341-3300) however, the part to do the recall repair was not available. The vehicle was not repaired. The manufacturer was contacted and it was confirmed that the VIN was included. The approximate failure mileage was 14,649.

- New Orleans, LA, USA

problem #1

Feb 242020

4Runner

  • 22,000 miles
I had been driving for two minutes on a city road going approximately 30 mph, when my car suddenly stalled and all the indicator lights came on. Then the car started on its own and I was able to turn into a parking lot. Then the car stalled again and I noticed smoke coming out of the hood in front of the windshield. I put it in park and took the key out of the ignition. I got out of the car and the car restarted and stalled on its own a few more times after that. It also made a loud beeping sound that sounded like a car alarm but we don't have an alarm installed. The entire front half of vehicle was annihilated.

- Bellevue, NE, USA