10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
5,375 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jun 232023

4Runner

  • miles
My 2019 Toyota 4 runner was on and in park in my driveway. When the ignition was turned off the vehicle rolled back out of the driveway while still in park

- Stockton, CA, USA

problem #7

Dec 112022

4Runner

  • miles
Steering wheel out of control while driving. My car lost control and crashed. I contacted Toyota Motor North America.Inc. But they said their inspection didn-€™t find evidence that the incident was the result of a defect in my vehicle.

- Princeton, NJ, USA

problem #6

Aug 212021

4Runner

  • miles
BLUETOOTH IS NOT CORRECTLY WORKING WITH IPHONE 11PRO MAX OR ANY IPHONE OR ANY ANDRIOD. THE CONNECTION IS AWFUL, ROBOTIC AND STATIC SOUND! CANT USE THE BLUETOOTH AT ALL FOR CALLS. TOYOTA DEALERSHIP TOLD ME THERE IS NO REMEDY FOR THAT! Unacceptable!

- Crossroads , TX, USA

problem #5

Jun 122021

4Runner

  • miles
I had been driving for roughly 4 hours when my sunroof exploded/shattered from the inside out. I heard a loud noise and then the sound of the outside air. I couldn't see a broken window. I pulled off of Hwy 202 (Phoenix metro area) onto the next exit and got out and stepped up on my running board and saw that their was a large hole in the center of my sunroof glass. There was no other damage that I could see to the roof. When the damage occurred I had no other traffic around me and I there was not an overpass in sight, behind or in front of me. My headliner was closed so no glass entered the cabin of the vehicle. There was no damage to the headliner. The claim has been reported to Toyota and also to my insurance company. My passenger was my 15 year old foster son. No one was injured in this event

- Las Vegas, NV, USA

problem #4

Sep 262020

4Runner

  • miles
Bluetooth is not correctly working with iphone 11pro max

- Royal Oak, MI, USA

problem #3

Mar 202020

4Runner

  • 11,500 miles
With under 12,000 miles on my brand new vehicle, I have had to replace the whole windshield 4 times now. Each crack/chip has occurred with vehicles going in the opposite direction on a two lane highway. We have continued to call the dealership (where we purchased the vehicle) and Toyota's headquarters about the issue of the brittle/delicate windshield on the 2019 4runner. I have researched forums to see if other consumers were having this problem with a lot of concurring about the thin windshield. I hope that Toyota can possibly come out with another windshield (preferably more durable) option for the ones who use the 4runner on rural roads.

- Pittsfield, IL, USA

problem #2

Feb 242020

4Runner

  • 22,000 miles
I had been driving for two minutes on a city road going approximately 30 mph, when my car suddenly stalled and all the indicator lights came on. Then the car started on its own and I was able to turn into a parking lot. Then the car stalled again and I noticed smoke coming out of the hood in front of the windshield. I put it in park and took the key out of the ignition. I got out of the car and the car restarted and stalled on its own a few more times after that. It also made a loud beeping sound that sounded like a car alarm but we don't have an alarm installed. The entire front half of vehicle was annihilated.

- Bellevue, NE, USA

problem #1

Nov 152019

4Runner

  • 9,500 miles
By design, which Toyota motor sales usa Inc. Acknowledges, the 2019 4runner SR5 windshield and front window defrost functions with external air only, and will not function with recirculated vehicle cabin air. This exposes vehicle occupants to potentially hazardous external air conditions during winter driving. I've personally been exposed to this health hazard on multiple occasions while operating the 4runner windshield defrost HVAC in inclement weather: In heavy freeway traffic and exposed to vehicle exhaust-laden external air, and in mountain winter driving and exposed to external diesel exhaust from snow removal vehicles. As an asthma sufferer such exposure during normal operation of the vehicle is a health risk. On at least one occasion I've experienced significant respiratory distress due to this 2019 Toyota 4runner design defect. I'm concerned about continued exposure and related health hazards for me and other vehicle occupants while operating a integral vehicle feature, one that is necessary for safe driving during inclement weather conditions.

- Edmonds, WA, USA