10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2021 Toyota 4Runner. The contact received notification of NHTSA Campaign Number: 23E051000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
- Shillington, PA, USA
I purchased the vehicle from a Dealer. During a test drive I noticed a shake in the steering wheel that represented a wheel balance issue. The dealership acknowledged that, according to their techs that it was a wheel issue. A new set of tires was ordered mounted and balanced. I have been dealing with the issue of sometimes excessive steering wheel shake and a feeling of unstable suspension issues in the front end during highway speeds of 60-70 MPH. In researching this model of Toyota it appears this is a well documented problem that has not been addressed by Toyota.
- Wichita, KS, USA
At speeds above 45 miles and hour, the steering wheel begins to nibble / shake which creates an unsafe driving situation. Vehicle has had alignment performed, and new tires balanced which still has not resolved issue.
- Sachse, TX, USA
Bought the vehicle brand new and have been dealing with a steering wheel/vehicle shake ever since. The vehicle feels out of control around 55-65mph(like death wobble) and the ride is rough at any speed over 50mph. This has been a serious issue on the highway with instances of crossing lanes because of lack of control over steering. No warning lights have ever come on. Been to the dealership many times complaining about the issue just to be told that the "problem can't be replicated". I have taken it to several tire shops as well to have the wheels/tires balanced but nothing seems to help. I even bought new wheels and tires just to see if this was the cause and still no solution. This is a serious problem that thousands of 4Runner owners are experiencing and Toyota needs to get to the bottom of this. This absolutely should not be happening on brand new/modern day vehicles. I believe this is a multivariate issue causing the shake - a mix between wheel/tire balance, steering column, and possibly the drive shaft/differential/CV components. The problem must be big if Toyota continues to deny the problem year after year after year.
- Austin, TX, USA
Driving up to 60mph the steering wheel vibrates excessively. I have taken it to the dealer and got repairs to fix it but 2 days later it returned. I had wheels balanced and rotated with an alignment. I fear I will loose control of the suv soon.
- Richmond, TX, USA
Steering wheel shakes around 58-64 mph. Brought 4Runner in twice already with tires being road-forced balanced but nothing seems to work. I will be bringing it in again for the third time. This has happened with less than 100 miles, now with 2,700 mi.
- Albuquerque, NM, USA
*Steering shudder occurs when driving 55-70mph. shudder makes it feel as you have no control over vehicle, especially in wet/snow driving conditions. *dealer technicians have inspected multiple times with no fix. *issue began with in first 500 miles (brand new purchase).
- Charleston, WV, USA
Steering wheel shimmy and shake from around 55-63mph. Intermittently happens but is very well documented across forums. This affects 4runners that are brand new, and there is no clear answer to a fix.
- Brighton, MI, USA
I bought a 2021 4runner late April of 2021. I reported and scheduled an appointment for a balance check. This didn't seem to fix the problem. While they where in the process of balancing the tech broke 2 center caps. I will setting up an appointment to have the dealership recheck and alignment. I've read reports where this has been a problem before with a lot of 4 runners. I'm disappointed with the customer service as well there. Please help me resolve this problem. I really love the vehicle but at 60-65mph the steering wheel shakes and the 4runner wants to pull to the right.
- Freeport, FL, USA
- Coram, NY, USA