10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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problem #6

Oct 142023

4Runner

  • miles
While doing approximately 65 on clear, sunny, and dry conditions heading north bound on I-65 with no traffic my sunroof spontaneously exploded outwards with enough force to shake the whole cabin. Luckily my sunshade was closed so no shards entered the vehicle at that time. The remaining glass was convex, sticking outwards. The dealer-??s service advisor told me he had 8 customers with this same issue in the last 2 weeks. Toyota needs to consider the frequency of these events and declare a manufacturing defect and / or issue a safety recall.

- Mobile, AL, USA

problem #5

Aug 042023

4Runner

  • miles
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.

- Streator, IL, USA

problem #4

Jun 302023

4Runner

  • miles
I have had 3 cracks on my windshield in the 8 months of owning this car I was wondering if there is any structural recall to this vehicle

- Lakewood, NJ, USA

problem #3

Nov 102022

4Runner

  • miles
Nov. 10 Trailer light connection on vehicle would not stay connected. I got under car to make connection using tape to keep the flap from coming down and pulling connection loose. Drove to Yazoo City to deliver lawn mower and on return the connection had come loose again. Nov.14 went to Jackson Toyota for help. Asked help from my salesman. He sent me to service where I asked 3 service people for help. Finally, after I got extremely upset at the overall lack of knowledge as to where this connection is or how it works, I was sent to Ricks Pro Trucks in Gluckstat, Ms where I got help. My trailer had recently been rewired so it was not at fault like dealership suggested. I got down to check another vehicle like mine and it had the same impossible connection. I must have lights to legally pull my trailer on the highway. I believe the design and placement of this part on these vehicles is faulty thus making this an on road danger for this particular model vehicle.

- Pickens, MS, USA

problem #2

Jul 012022

4Runner

  • miles
During daytime driving and the sun is over head the glare on the instrument panel is so bad I am unable to view any of the gages. I have to drive with my hand over the dash to block the glare so my speed etc is visible. I can-??t tint the entire front window which is what I feel like I would have to do to stop the problem.

- Valparaiso , FL, USA

problem #1

Jan 012022

4Runner

  • miles
Unknown Vehicle won-??t take speed. Only reaches 30 miles an hour, thereafter vehicle starts to excessively shake. Lane assist does not function.

- Moreno Valley, CA, USA