Neither the curtain airbags or steering wheel Air bags deployed after a very bad car accident. Super upset because this is the reason parents spend so much money to keep their kid safe. She banged her head on steering wheel and on window which should have been prevent by air bags on 2022 4Runner bought brand new

- Cardon City, NV, USA

The contact owns a 2022 Toyota 4Runner. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The contact stated that the air bags did not deploy. Additionally, the contact stated that several unknown warning lights illuminated. The contact's service dog accompanied the contact in the vehicle and was seated in the front passenger's seat. The contact sustained injuries and was transported to the local hospital. The contact received treatment for headaches, whiplash, and back pain. A Police report was filed, however, the information was unavailable. The contact stated that the service dog sustained injuries and was later treated for muscle tightness. The vehicle was towed to an independent mechanic for the physical damage to be repaired. The contact was advised to take the vehicle to the dealer regarding the air bag failure. The vehicle was towed to the dealer where it was diagnosed with sensory failure. The manufacturer was made aware of the failure. The contact was informed that the failure was not due to a manufacturer defect. The failure mileage was approximately 50,000.

- Ann Harbor, MI, USA

The contact owns a 2022 Toyota 4 Runner. The contact stated that while driving at an undisclosed speed, the contact was in a single-car head-on collision. The contact stated during the collision there was an odor of the air bag deployment, however, the air bags did not deploy. The contact was transported to the hospital due to their head hitting the steering wheel. The contact stated no other parties were involved. A police report was filed. The vehicle was towed to a dealer who confirmed the air bags had failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately?76,000.

- Ann Arbor, MI, USA

I was slowing down with traffic going about 30mph and was rear ended by a small suv going about 50-60mph. I was then hit on the right side by car who was originally behind us. I was thrown forward and then to the left. The emergency assist call was activated but not one of the airbags went off. I ended up with back and neck pain and injury. My passengers all suffered whiplash and one hit her head on the dashboard causing a concussion.

- Elkton, MD, USA

I was hit in drivers side by a vehicle that ran a red light, going approx 40 mph. The force of the collision pushed me into another vehicle. My car was new in March, had 7100 miles on it, and none of the airbags deployed, sidecurtain or steering wheel. I suffered a concussion and severe bruising.

- South Haven Mi, MI, USA

The contact owns a 2022 Toyota 4Runner. The contact stated that the passenger's side air bag would not activate while the contact's wife was seated in the front passenger's seat. The contact had to put weights on his wife's legs to activate the passenger's side air bag. The dealer was made aware of the failure but informed the contact that was the way the vehicle was manufactured and could not be modified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

- Taylors, SC, USA