10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Around 50-55mph, shake can be felt in the steering wheel. Possible needle bearing? Common complaint yet Toyota states it is operating "normal". Steering wheel shake is not normal. This has occurred since I purchased the vehicle.
- Brunswick, OH, USA
Aggressive steering wheel vibration from 55-70 mph from the day I drove the vehicle off the lot. Ignoring the vibration, Toyota claims this 4runner is operating as it is manufactured to do so. This is causing unnecessary wear on the steering and/or suspension. Without a visual warning sign from the vehicle, this could cause catastrophic failure while driving, ultimately putting the driver and other drivers at risk while on the road. Additionally, the vehicle can be hard to control due to the vibration, which could cause excess swerving. Toyota claims it is the tires. Toyota issued me two different sets of tires and the issue persists. It is not the tires, it is a manufacturing defect that is a safety hazard and reduces the value of the vehicle.
- Dallas, TX, USA
Yes vehicle is available for inspection upon request. Steering wheel/steering column/wheels tires/suspension/differential/drive shaft/: steering wheel shimmies, shakes, vibrates, wobbles and usually occurs at 55-68 MPH typically closer to the 62-64 MPH range and "pulls"/steers very hard to the right during this time. No warning lamps, messages or other symptoms of the problem prior to the failure. This could possibly cause me or another driver to lose control of the vehicle and cause an accident that might hurt me or someone else. The vehicle has been inspected by the Toyota dealership more than 6 times in 6 months/6k miles. The problem has been confirmed by the dealer. Wheels and tires have been balanced and road force balanced several times. Alignment has been performed several times to varying degrees of castering and adjusting wheels all within manufactures specs. Correct tire pressure is used. Wheels and Tires were swapped with another set of wheels and tires from the same year, make, model, and tread depth and it did NOT fix the issue. No one can fix the shake and wobble in the steering wheel. I purchased this Certified Pre-owned vehicle with 11k miles on it and now has just over 20k miles. This has been a problem since approx. 12.5k miles. I took it to the dealership service dept for the first time around 14k miles. The dealership service department has opened 2 tech cases on this and I am set to meet with a Toyota Field Rep this week. My hope is that they can determine what defect is causing this to happen. There are NUMEROUS reports of this happening (just google "Toyota 4 runner shimmy in the steering wheel") and no one can fix it. Is it going to take someone getting hurt or dying for this issue to be resolved?
- Palm Harbor, FL, USA
- Brunswick, OH, USA