Purchased used 1996 Toyota Avalon in March 2002 with 72,000 miles. At that time I also purchased a 2 year/24000 mile extended warranty through universal underwriters. Engine failed in early December 2003 at 92000 miles due to sludge buildup in oil pan. Oil had been changed every 3,000 miles. Toyota not covering engine replacement because it is not a 97 model. Extended warranty not coving because failure caused by "fluid contamination".

- Bettendorf, IA, USA

While pulling into a parking lot engine light appeared on the dashboard. Vehicle stalled. Then, vehicle was towed to the dealer for analysis, and mechanic noticed that the cam head broke off. Mechanic indicated that replacement of the engine was required. The light illuminated and the mechanic was notified. When pulling into the parking lot, the engine died. The oil was checked and it was fine. He started the vehicle and the cam head blew off. Consumer needed a new engine and the dealership wouldn't help since the vehicle is out of warranty. The consumer noted when the engine get repaired, she will sell the vehicle and never recommend it to no one else. Her mechanic stated the cam had no oil in it, yet the vehicle was full of oil. The oil pump failed costing the consumer $6000. Dollars. She was informed since she didn't have the vehicle routinely maintained at the dealership.

- White House, TN, USA

I am the owner of a 1996 Toyota Avalon and need a new engine due to oil sludge problems. My car is not covered under Toyota's csp program although it has the same problems as the engines covered under this program. This has caused my family emotional and financial stress.

- Charlotte, NC, USA

There was a noise coming from the engine compartment.

- Jackson, MS, USA