6.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
At 49,000 miles, the entire air conditioning system failed. Both the compressor and the condensor have leaks and the whole system must be replaced. Toyota has failed to offer any goodwill assistance for this repair which costs in excess of $ $1200 simply claiming "its out of warranty." All this is a "luxury, flagship" vehicle. Don't buy this car! Toyota customer service stinks!! they are alot of talk about reputation but they fail to live up to their promises!! I am very dissatisfied with this car! additionally, my mechanic has told me that he has several Avalons with this same problem which he will be repairing. Toyota fails to accept it is a manufacturing defect in their air conditioning parts!
- Springfield, MA, USA
A/C climate control shuts itself off automatically after a short period usage. The outside temperatur eindicator, fan speed, ventilation direction, and outside air recirculation controls all go out. Almost gotten into an accident when the windshield A/C defrost did not work due to this problem. Still under the milage warranty(>36000), and went to Toyota dealer and was quoated $900 to get this problem fixed. Will contact Toyota customer service next.
- Glen Ellyn, IL, USA
A/C climate control shuts itself off automatically after a short period usage. The outside temp.indicator, fan speed, ventilation direction, and outside air recirculation controls all go out. Almost gotten into an accident when the windshield A/C defrost did not work due to this problem. Still under the milage warranty(>36000), and went to Toyota dealer and was quoated $900 to get this problem fixed. Will contact Toyota customer service next.
- Northfield, IL, USA
The air-conditioning fans go out at random, which means that de-fogging/de-frosting are impossible. This is apparently a problem well-known to Toyota and they quote $850-1000 to repair what seems to be a manufacturing defect. It's hard to understand why Toyota is not made to take responsibility for this.
- Vero Beach, FL, USA
The entire automatic climate control system (heating & ac) cuts out arbitrarily. It restarts after the car has been sitting idle for some time. This has caused several problems as the front windshield will not defog and vision through the windshield is impaired. This compromises my vision and has put me in danger several times. When contacted dealer, they mentioned that there is no recall on this dangerous problem and that the repair will cost ~$1,000. This is a serious hazard.
- Santa Rosa, CA, USA
Automatic temperature control fails to maintain vehicle temperature. Temperature swings +/- 5 degrees. Frequent driver action required to adjust/moderate temperature. Selling dealer unable to duplicate the problem. Alternate Toyota dealer diagnosed problem, but will not honor the extended warranty sold to me by the selling dealer (approximately $1000 of repairs required).
- College Station, LA, USA
The automatic air conditioner and the ambient temperature failed. There blower motor does not work. Contacted Toyota who informed me that there is a tsb which essentially admits that there was a faulty servo installed in this car but Toyota will not pay for a repair of a problem that was a direct result of their poor quality control. They have quoted this repair to be at about one thousand dollars to correct their problem.
- Dunkirk, MD, USA
This system malfunction is a serious harzard. When the electronic temperature control system fails, the defroster also fails. The loss of defroster has put me in jeopardy many times during poor weather. Because I don't know when the failure will occur, and only own one car, I can't choose not to drive when the poor weather conditions occur.
- Bowie, MD, USA
Intermittently air conditioner would go dead, and dashboard temperature gauge would flash on /off. Dealer has been informed.
- Toms River, NJ, USA
Toxic substance via ventilation ducts causing drowsiness and numerous other potentially fatal health related symptoms. A/C system independently switches from fresh air to recirculated air which may contribute to the problem.
- Warren, NJ, USA
No summary
- Tulsa, OK, USA
A/C system blower motor failed.
- Flintridge, CA, USA
While vehicle is underway, automatic climate control system arbitrarily cuts off and cannot be restarted automatically or manually. This leaves the vehicle without A/C, fan ventilation or front window defogging capability. The absence of defogging, in particular, is a safety hazard because window can fog up quickly on hot, humid rainy days and severely compromise driver visibility.
- Glenwood, MD, USA
- Box Elder, SD, USA