10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Problem 1: the car shifts poorly when you let off the gas and then accelerate or do a rolling stop. Toyota's field technical specialist, ron wytock said that those driving situations produced a 2 gear downshift when it shouldn't but that was normal and not repairable. Problem 2: the car has a very nasty, acrid odor, that gives us headaches and makes us nauseous when we drive it. We have taken the car in more than 4 times in attempts to get it repaired, but the smell is still there. We are concerned because the smell makes us ill: We are concerned the car may catch fire; and we are concerned car components may fail while we are driving. Toyota has guessed at several causes of the smell, but now says the smell is normal and not a cause of concern.
- Santa Fe, NM, USA
Obviously the car had been leaking every since we took delivery. The had to take the transmission out to make the repair. This is a brand new car and the will not take it back. I no longer have the faith or trust in the vehicle. I have checked the lemon law. Could this problem cause a fire" what are my rights" I have contacted Toyota Corp.
- North Bend, OH, USA
- Van Nuys, CA, USA