10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Jan 012002

(reported on)

Avalon

  • miles
My 2000 Toyota Avalon XLS suffer from a brake pad clicking noise that can not be eliminated. Toyota issued techincal service bulletin BR004-00 dated 10/20/00. When applying the brakes in reverse I hear this noise, then again when the driving direction changes to go forward. This nosie occurs several times a day, especially if the vehicle sits over 30 minutes. My car is still under warranty. It went to the shop at least 3 times before regency motor gave up. I've been through arbitration, the arbitrator failed me miserably. He decided it was not a safety issue. However, Toyota can't repair the car. So how does he know it's not a safety issue. Toyota has not eliminated the noise. According to Toyota's bulletin all models from "90 to 00" could suffer from this brake pad clicking noise. Toyota has merely created a band-aid for the noise (the bulletin advises that a dic brake caliper grease is to be applied), but they have not repaired the problem. And the proposed fix only will last 6 month to 1 year. It did not last a week for me. As a consumer with a car that is still under its 3year/36000 mile warranty, I feel cheated. Please look into Toyota's unacceptable response to this problem.

- Monroe, LA, USA

problem #1

Feb 012001

Avalon

  • Automatic transmission
  • miles
Brakes take too long to stop before ABS kicks in. Pedal goes almost to the floor. Front end has a grabbing feeling when the brakes are applied. Consumer has been with service technician, and it was documented as okay.

- Denver, CO, USA