10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,437 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving home on 9/24/13 my check engine light came on, I drove right to the Toyota dealership. I was informed that the catalytic converter system was below threshold ( code P0420). This repair cost me $2,541.27. I was told this would correct the problem with my air bag light flashing. After paying for this repair my air bag light continues to flash, even though the service representative said the diagnostic did not show a code. I was previously told the code for the air bag was B0113. Since purchasing this 2002 Avalon I have had to have the valve assy, idle replaced at a cost of $978.63, this is in addition to regular scheduled services. I have owned other cars for the same length of time and miles as this Toyota and I have never had so many problems outside regular services with any of my other vehicles (Mazda and Acura) I have completely lost confidence in the Toyota brand. I believe there are defects with the electrical system in the 2002 Avalon.
- Riverdale, GA, USA
2002 Toyota Avalon XLS with about 84,000 miles periodically stalls when braking and turning 90 degrees at low speed at the bottom of the hill near our house. It's an intermittent problem. The engine stalls and power steering becomes inoperative making it difficult to control car until it is stopped and the engine restarted. All periodic services are accomplished by Toyota in accordance with vehicle service guide.
- Pensacola, FL, USA
2002 Toyota Avalon with engine, vsc on and vsc off check lights on. Sensor replaced and/or reset X5. Chronic sensor malfunction? 1st incident at approx 20,000 miles. Vehicle now has 65,000 miles.
- Port Saint Lucie, FL, USA
Had driven about 10 miles. Stopped at traffic signal and noticed smoke filling passenger compartment, thought it was from car in front which had excess exhaust, rolled down window and cleared air. Drove several hundred feet and noted car fill with smoke and also coming from hood area, stopped lifted hood to see flames coming from area at front( ie;at radiator, fan, alternator, etc.).difficulty calling fd, another truck stopped and poured 5 gal. Of water on flaming area, plastic still burned and fully put out with extinguisher. No one injured, but unable to drive vehicle, called Toyota of greenville to pick up car.
- Simpsonville, SC, USA
- Marion, IA, USA