I tried twice to get a safety recall fixed by koons Toyota tysons corner after receiving a notice from Toyota that there was a safety recall on my Toyota Avalon (recall 15V-043). Twice the dealer told me they would have to inspect the car to see if it needed a remedy to the recall and only after an inspection would they order parts. I brought it in the first time, they said it did need the recall and they would order the parts. They never did. When I tried to schedule it again, they told me the same story that I had to bring it in for an inspection and then they would decide if they could order the parts. It is ridiculous to go through such terrible customer service, and so therefore the recall has not been remedied yet.

- Mclean, VA, USA

I received a safety recall notice from Toyota years ago. I called them a number of times and they still don't have the replacement part. They told me they would call me when they received it but I have never heard from them. Toyota is risking my life and those of my passengers.

- Brooklyn, NY, USA

Dash lights keep coming on showing air bags icon and we have a recall dated in October 2015 and stated that the sub-wire harness was installed and the the SRS ECU was not replaced. Every time I call my local Toyota dealership I find out that Toyota has not sent the replacement parts. I use [xxx] in sylacauga, al 35150: Phone [xxx]. getting worried that the air bags might deploy on us and cause us to wreck. Toyota is dragging feet! my phone is [xxx] and car is in wife's name [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Childersburg, AL, USA

Toyota has issued a recall for the supplemental restraint system and electronic control unit in March 2015. My car's airbag light is illuminated intermittently and the Toyota dealer recommends the ECU be replaced. I have been in contact with Toyota and my call has been escalated several times but they still are not fixing my car. Toyota says that there is no remedy available. I am very concerned about my airbags deploying accidentally. I do not feel that Toyota is taking my safety or my family's safety seriously. The recall I received clearly states that they know how to fix the problem "replacement of the SRS ECU is now also required for this safety recall to be complete, " it just seems that they won't. it has been almost a year that I have been driving a car in which I am not confident. Please make Toyota execute this recall in a more timely manner.

- Grand Junction, CO, USA

2004 Toyota Avalon -receive a notice of a problem with the supplemental restraint system(SRS) electronic control unit (ECU). The original "fix" for this problem (deemed an "urgent safety recall" by Toyota) was announced in Mar, 2014. It was later found that this "fix" did not do the job.a 2nd recall (dated Jan 27th, 2015)was issued. To date, the recall has a status of "remedy not available". I consider this to be reprehensible!! the recall id is 15V043. I have called Toyota on several occasions and I get the same response.... "we will contact you when a remedy is available."

- Hampton, IL, USA

Recall on 2004 Avalon electronic control module (ECM) second recall on same problem. I would like to have this repaired. Thanks

- Petersburg, VA, USA

The contact owns a 2004 Toyota Avalon. The contact stated that the front driver and passenger side seat belts failed to retract. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

- Jackson, MS, USA