3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,000 miles

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problem #1

Dec 012009

Avalon 6-cyl

  • 33,000 miles
I purchased a 2008 Toyota Avalon in October of 2009. A month or so after I purchased the car, I realized that the driver"S side door was not aligning with the door frame. When the door opens, it drops about a half an inch. When the door closes, it hits against the frame of the car and the frame pushes it up into the position where the door will latch closed. It appeared to me that the hinges of the door were no longer welded to the car. The only thing holding the door on the car is the screws. I recently took the car in to be repaired only to have the dealership inform me that they could not repair it at their location, and that the hinges had come unwelded from the car and had been bent by ?an outside force? and therefore would not be covered under warranty. They tightened the screws on the hinges and sent me on my way. I have not been in an accident in this car nor have I done anything that would have enough ?outside force" to break the welding and bend the hinges, which means that Toyota sold me a car that was damaged, and could be unsafe. Either the hinges are defected or the car was involved an accident even though the dealership said that it had not been. Either the dealership didn't inspect it to see if there was damage to the car, or they knew that the hinges had been bent, they tightened the screws and sold the car to me anyway. Then after a few months of opening and closing the door, the screws began to loosen since the hinges were already bent and detached from the body of the car. Whether this issue was overlooked, or purposely kept from me, either way, they sold me a car that had damages that could present a serious safety issue. If the screws, the only thing currently holding the door to the car, were to give way under the pressure of the weight of the door, the whole door could theoretically come off at any time.

- Murray, UT, USA