10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,004 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Bought Avalon Feb. 2009. Within 1 month car began creeping forward after applying brakes. The incident involving damage occurred on May 9, 2009. I stopped in line at the bank drive through. I applied the brake and the car stopped. I reached for something in my purse, the car began moving forward. My reaction was to pump the brakes. Nothing stopped the car from moving forward. It rear ended the car in front of me. Damage was incurred to the car in front of me. $600 was paid out by my insurance company. I took my car into Toyota dealer where I had purchased car. They told me nothing was wrong and that no other person in the us had complained of this problem. I then took my vehicle to the other Toyota dealer in tulsa. I was told the same thing there. They had never heard of this and the nationwide computer reported no such prior incidents. I left my car with a local mechanic for a week. He drove it many times but did not experience what I had described. From the information I gave him, he said he would bet the problem would be the computer that controls the brakes. This mechanic has no connection to the Toyota company. I do not feel safe driving this vehicle. I leave plenty of room between me and the car ahead. I stay ready to put the car into park. This has also happened to my husband and my brother while driving this car. No crashed were sustained by them.
- Tulsa, OK, USA
The contact owns a 2009 Toyota Avalon. While driving 30 mph, the driver applied light pressure to the brake pedal to slow down the vehicle. The vehicle continued to accelerate and the contact had to exert maximum pressure to the brake pedal in order to come to a complete stop. The vehicle was taken to the dealer and they performed a computer diagnostic test, but were unable to determine the cause of the failure. The contact was informed that the vehicle was operating to the manufacturer's specifications and no repairs were made. The contact called the manufacturer and was informed that a case manger would return his call. The failure mileage was 700 and current mileage was 1,300.
- Philidelphi, PA, USA
- Murray, KY, USA