10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 18,635 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving 5 mph from parking spot to front of restaurant to pick up passenger, car suddenly accelerated very fast without depressing gas pedal. Both feet were applied to brake pedal and car did not slow down or stop until it hit cement pillar causing extensive damage, totaling the car and causing injury to driver.
- Sarasota, FL, USA
While pulling into parking space at a very slow speed, while applying brake, the car accelerated unexpectedly with so much force that it overpowered the brake and caused a collision into a cement pole which caused major front in damage to the vehicle. The foot was on the brake and was not, at the same time, touching the gas pedal. There was no obstruction from the floor mat. The car was traveling slightly uphill into the parking space so there is a chance that the transmission had shifted into a lower gear, but at the time of the sudden acceleration, the foot had already been applied to the brake.
- Dallas, TX, USA
The contact owns a 2011 Toyota Avalon. After briefly tapping the accelerator pedal, the vehicle made a loud abnormal noise and experienced a brief period of unintended acceleration. As a result, the contact struck a palm tree at 5 mph. There were no warning indicators illuminated prior to or after the failure. The vehicle had to be towed from the scene of the crash and taken to the dealer where it could not be diagnosed. An independent mechanic repaired the vehicle. There were no injuries and a police report was not filed. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.
- Santa Barbara, CA, USA
The contact owns a 2011 Toyota Avalon. The contact stated that while driving forward into a parking space, the vehicle suddenly surged forward approximately 4 to 5 feet crashing into a metal pole. The contact indicated that the failure occurred as his foot was removed from the accelerator pedal to apply the brakes. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 27,500.
- Nazareth , PA, USA
The contact owns a 2011 Toyota Avalon. The contact stated that while parked, she removed her foot from the brake pedal when the vehicle suddenly accelerated. The failure recurred three times. The contact crashed into another vehicle. The vehicle was towed to a collision center. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 6,000.
- Wichita Falls, TX, USA
The contact owns a 2011 Toyota Avalon. The contact stated that while attempting a right turn at 5 mph, the vehicle abnormally accelerated and crashed into a brush of cactus. The contact sustained injuries to the head and a passenger sustained injuries to the chest. A police report was filed (report number: 120223189). The vehicle was towed to a repair garage where the manufacturer sent an investigator to further inspect the failure but could not locate a failure within the vehicle. The vehicle was repaired. The failure mileage was 5,500. Updated 06/05/12
- Tucson, AZ, USA
From a dead stop, car irregularity hesitates when one is beginning to move forward. For an instance one gets the feeling the automobile is going to stall. This is a bit unnerving.
- Baton Rouge, LA, USA
The contact owns a 2011 Toyota Avalon. The contact stated that while driving 2 mph and entering a residential garage, the vehicle abnormally accelerated without warning. The contact stated that he was able to maintain control of the vehicle by shifting to neutral. The manufacturer was made aware of the failure who stated to the contact that they would contact him at a later date. The vehicle was not repaired. The failure and the current mileage was 5,000. Updated 03/14/12
- Raleigh, NC, USA
The contact owns a 2011 Toyota Avalon. The contact was involved in a crash. The contact sustained minor bruises to her arm and knee. The contact attempted to place to vehicle into reverse with the brake depressed when the vehicle suddenly accelerated forward without warning causing her to crash into a chain link fence. The vehicle was taken to the dealer who did not perform a diagnostic test yet referred the contact to the manufacturer. The manufacturer informed the contact that they would be sending out an investigator to inspect the vehicle within the next thirty days. The current and failure mileage was approximately 3,000. The consumer stated she was backing the vehicle out of the garage, when it suddenly accelerated in a forward direction with her foot still on the brake. Updated evoq 02/22/11 the consumer stated the vehicle pushed in the fence and the front portion of the vehicle went partially under it. Updated evoq 03/04/11
- Florissant, MO, USA
- Leland, NC, USA