10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
23,107 miles

About These NHTSA Complaints:

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problem #14

Sep 212020

Avalon 4-cyl

  • miles
I have a electrical issue going on with the driver side headlight. I have had to change the headlight over 3 times now. Seems to go out with in a month or two. While doing my own research Toyota has also changed the light bulb for the old owner more then 3 times. It has only been the driver side headlight that is being affected. I'm a lil worried that at any time a electrical fire or something else bad will happen. So at this time i haven't had new bulb installed. I'm just to nervous. So it's hard at times to see at night fall when driving. The contact stated there is some water buildup underneath the tire in the trunk. The water is entering somehow near the back top right inside and ending in the very bottom of my truck under the tire. There is water damage on the top right corner of of the panel on the inside.

- Sacramento , CA, USA

problem #13

Feb 062021

Avalon

  • 117,000 miles
Was driving home one day after taking my dad about 45 mins away was driving as usual and the car died had to pull over to side of road put in park and restart. Has done it several times after we have had in at Toyota dealerships on 3 different occasions and they cannot duplicate or diagnose. Sent me home with an unsafe car for the 4th time. Tried taking car back to where I bought as issue happened on Feb 6 21 and I purchased on Jan 27 21 going to change the crankshaft position sensor next week and see if thats what it is. Please help I am stuck with a 23000 loan for a car I cant drive safely or confidently!

- South Bend, IN, USA

problem #12

Sep 012019

Avalon

  • 85,000 miles
02/06/2020 NHTSA complaint: 2013 Toyota Avalon hybrid limited, rear window sunshade assembly failure, complete and total, in the 'up' position and/or in the 'down' position. When stuck up, the failure obstructs rear view at nighttime. This is a serious safety issue. The sunshade is designed to automatically retract into the 'down' position when the car is put in reverse, but if this failure has occurred, the sunshade will make a loud grinding sound for about 15-20 seconds while the sunshade attempts (and fails) to retract into the 'down' position. It will also make the sound even if the sunshade is already retracted. If the shade is already down/retracted and I shift from park to reverse, the grinding noise starts immediately, and the shade does not move (go up). But if I press the activate button, the shade will start to extend, and if I can press the activate button again before the shade is fully extended, it will retract (and begin another 20 second cycle of grinding) and stay down. While stopped or in motion, pressing the activate button raises the shade (if it was down or retracted), but not without the 20 seconds of loud grinding noise. If the shade is up/extended and you press the activate button, the shade will not retract/go down, but the grinding noise will begin. If the shade is up/extended the only way to make it go down is to press the activate button and, while the grinding noise is present, simultaneously go to the back seat so you can reach the shade and manually push one of the vertical bars toward the center; then the shade retracts fully and continues grinding for another 20 second cycle. Not only is this a safety issue, but it is continuous and the grinding noise is incredibly annoying.

- Grand Rapids, MI, USA

problem #11

Aug 082018

Avalon

  • 55,000 miles
ECU and pcs switch to control vehicle's speed, will suddenly reduce speed on highway in traffic ( very dangerous) and vehicle will almost come to stop without warning! warranty repaired on 7-26-16 at dealership, doing same thing again, said not covered under original recall vehicle, warranty expired. Help...dangerous situation, very expensive to fix...same problem as before...advise please. Vehicle being operated on busy highway started med August O present 1/01/19 on-going, back to dealer +++times+++

- Waddington, NY, USA

problem #10

Sep 062016

Avalon

  • 35,000 miles
The rear power sunshade, which is standard equipment on the limited model, raises on its own and won't go back down causing low visibility. There is no way to manually lower it either

- Las Vegas, NV, USA

problem #9

Sep 192015

Avalon

  • miles
The contact owns a 2013 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V728000 (forward collision avoidance); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Durham, NC, USA

problem #8

Apr 152016

Avalon

  • miles
The contact owns a 2013 Toyota Avalon. The contact received a recall notice; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to merge into traffic, the pcs activated and stopped the vehicle. When the pcs system deactivated, the contact had it reactivated. The manufacturer was not made aware of the issue. The recall information was unknown. The failure mileage was unknown. VIN tool confirms parts not available.

- Whiteboro, NY, USA

problem #7

Nov 252015

Avalon 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2013 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V728000 (forward collision avoidance) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect......updated 02/11/16... updated 05/14/18

- Gaithersburg, MD, USA

problem #6

Mar 172015

Avalon

  • 15,000 miles
My 2013 Toyota Avalon wiring harness was chewed on by a rodent. It caused problems with the running of the vehicle, the traction control, the cruise control and was operating on 5 cylinders. The dealers repair shop said that a rodent eat through the wires and Toyota would not warranty this problem. The car was parked in my driveway next to another Toyota product that is a 2006 and has never been chewed. I have driven Toyota's since 1988 and have never had this to happen. I think Toyota should be responsible for the damage if they are putting any type edible product in the vehicles they produce.

- Bessemer, AL, USA

problem #5

Aug 242014

Avalon

  • 1,800 miles
While driving the vehicle at approximately 45 mph on a clear sunny day the windshield wipers turned on and began to operate at full speed and would not respond at attempts to stop them. The horn started going off with alarm noises in the vehicle. The smell of an electrical odor and white smoke began to enter the cabin through the dash. Attempts to pull the vehicle over were prevented as the steering wheel locked. The brakes would not respond or work despite stepping on them with both feet and attempting to pump them. The vehicle was still traveling on the road and down a hill with no electrical, steering, or power function of the vehicle. As the vehicle slowed the passenger jumped out. Fire began to come through the dash and upon the driver opening his door fire also came into the cabin from beneath the vehicle. The driver jumped out just before the vehicle careened down an embankment and exploded 3 times.

- Herkimer, NY, USA

problem #4

Mar 052014

Avalon

  • miles
Received recall notice from Toyota, March 2014 regarding internal short circuiting of the integrated circuits on the electronic control module. Contact Toyota Sept 2014 regarding when this would be fixed. The customer support representative did not know. I believe Toyota has failed to remedy this defect within a reasonable time, that being 7 months from March to September. I am filling a vehicular safety complaint that Toyota has not addressed the recall in a timely manner which could cause inadvertent deployment of the air bags or seat belt pretensioners causing injury.

- Marlborough, CT, USA

problem #3

Apr 212014

Avalon 6-cyl

  • 14,200 miles
I received a recall notice on my vehicle on February 6, 2014 and every time I have called the dealership to have my HVAC assembly repaired they tell me that the parts are on backorder. I feel like they are putting me and my safety at risk by not producing a fix for this recall.

- Dacula, GA, USA

problem #2

Dec 062013

Avalon

  • miles
The contact owns a 2013 Toyota Avalon. The contact received notification of NHTSA campaign number: 13V442000 (air bags, electrical system, equipment) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experienced a failure.

- Altamonte Springs, FL, USA

problem #1

May 292013

Avalon

  • 500 miles
Re:report receipt date: Oct 17, 2013 NHTSA campaign number: 13V442000 component(s): Air bags, electrical system, equipment Toyota needs to correct the defective drain line. The condensate that is not draining out of the evaporator is encouraging the growth of mold in the evaporator with an accompanying obnoxious odor. Could the mold be a toxic mold? the root problem needs to be solved.

- Harahan, LA, USA