10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 25,990 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Toyota Avalon. The contact stated the vehicle had an air bag issue. The contact stated he was involved in a three vehicle collision and was the middle vehicle. The air bags did not deploy. The police came to the scene and a case was filed. The contact sustained back injuries and his wife who was the passenger sustain bruising. The contact stated he drove the vehicle to mcdaniel Toyota (1111 mt vernon ave, marion, oh 43302) where the contact was not sure if a diagnostic test was completed. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was given. The failure mileage was approximately 75,000. Consumer stated he had a back surgery and airbag failure happened twice.
- Bucyrus, OH, USA
The contact owns a 2013 Toyota Avalon. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer nor the dealer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Galena, KS, USA
The subject vehicles may be equipped with an electronic control unit (ECU) from a specific supplier designed to receive signals from crash sensors and deploy the airbags and seat belt pretensioners. The ECU may not have adequate protection against certain electrical noise that can occur in certain crashes, such as severe underride crashes. This can lead to incomplete or nondeployment of the airbags and/or seat belt pretensioners.
- Frederick, MD, USA
The contact owns a 2013 Toyota Avalon. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part needed to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer sunrise Toyota located at (3984 sunrise hwy, oakdale, NY 11769 (631) 589-9000) was contacted and confirmed that the remedy part was not available. The manufacturer was contacted and made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Copiague, NY, USA
The contact owned a 2013 Toyota Avalon. While driving 35 mph, the contact rear ended a parked vehicle. The contact stated that the front driver's side air bag did not deploy and the front driver's seat belt did not retract during the impact. As a result, the contact's head struck the windshield. There were no warning indicators illuminated. The contact sustained a fractured right hand, multiple lacerations on his forehead that required 29 stitches, neck pain, whiplash, and a concussion. The contact was transported by ambulance to the emergency room for medical attention. A police report was filed. The vehicle was towed to an impound lot and deemed destroyed. The cause of the failure was not determined. The dealer and manufacturer were not notified. The failure mileage was 80,000.
- Telford, PA, USA
The contact owns a 2013 Toyota Avalon. While driving approximately 30-35 mph, the contact passed out behind the wheel. The vehicle veered off into a ditch and crashed into a concrete pole. The air bags failed to deploy. The contact sustained a fractured back that required medical attention. A police report was filed. The vehicle was towed to a collision center but the cause of the failure was not determined. The manufacturer was made aware of the failure. The failure mileage was 1,000. Updated 03/24/15 updated 9/15/2017
- Live Oak , TX, USA
I purchased the used vehicle from corwin Toyota in fargo, nd. After purchasing the vehicle I returned three times for repairs. When I brought the vehicle in for service the third time in six weeks I found out that two recalls would also be taken care of. I went on line to find out what the recalls were for. One of them was NHTSA recall id 13V442. This recall is about a drain hose clogging that could ultimately cause the air bags to activate due to the malfunction or to possibly not activate in an accident. The result could be serious injuries or death to the occupants of the car. This recall was initiated in the summer of 2013. The dealer(corwin) took this car in on trade in October of 2014 and then sold it to me. Why would they sell a car with a known recall without fixing it. Especially one that could cause serious injury/death" why is this allowed"
- Monticello, MN, USA
Received recall notice from Toyota, March 2014 regarding internal short circuiting of the integrated circuits on the electronic control module. Contact Toyota Sept 2014 regarding when this would be fixed. The customer support representative did not know. I believe Toyota has failed to remedy this defect within a reasonable time, that being 7 months from March to September. I am filling a vehicular safety complaint that Toyota has not addressed the recall in a timely manner which could cause inadvertent deployment of the air bags or seat belt pretensioners causing injury.
- Marlborough, CT, USA
The contact owns a 2013 Toyota Avalon. The contact stated that he received a notice for NHTSA campaign number: 13V442000 (air bags, electrical system, equipment) but was concerned because manufacturer could not make the parts available within a reasonable time frame. The dealer was made aware of the issue. The manufacturer was made aware of the failure. The vehicle has not experience the failure. The VIN was not available.
- Calabah, NC, USA
The contact owns a 2013 Toyota Avalon. The contact received notification of NHTSA campaign number: 13V442000 (air bags, electrical system, equipment) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
- Altamonte Springs, FL, USA
Re:report receipt date: Oct 17, 2013 NHTSA campaign number: 13V442000 component(s): Air bags, electrical system, equipment Toyota needs to correct the defective drain line. The condensate that is not draining out of the evaporator is encouraging the growth of mold in the evaporator with an accompanying obnoxious odor. Could the mold be a toxic mold? the root problem needs to be solved.
- Harahan, LA, USA
- Cape Cora, FL, USA