10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,857 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2014 Avalon hybrid - air conditioning blower switch/motor need replacement. Total cost $980. Not covered under Toyota warranty or additl warranty. Service technician stated this is rear for Toyota - but did not offer any assistance. The air conditioner works when the car is moving, when it stops it blows out hot air.. this is very uncomfortable when living in Florida with the average temp 99 degrees and up. This is my first time in 50+ years replacing a blower motor for an air conditioner in my car-I thought Toyota was the best of cars. I am very much disappointed. Frustrated consumer,
- Pensacola, FL, USA
Actuators in driver side front and back doors do not lock or unlock doors
- Lake Forest, CA, USA
The door panal rattles with no bass on at all. It's not the speakers, it's not insulated well and through make a rattling sound when music or talking is played. The bluetooth also works inconsistently. The person can not hear the driver but the driver can hear the caller well.
- Rougemont, NC, USA
Since the 13th of November until November 22,2017 I have been having problems with starting my car. Two months prior I had just purchased a new battery so when the problem started I had the battery retested twice by two separated companies.the battery was found to be good and charging like it should.the alternator was good but yet the car continued to be jumped twice a day. I took the car back to the dealership it was checked out and we found the battery in the key fob was dead. Got a new battery for the key fob it work for one day. The next night as I prepared to leave home for work I had to jump start my car again and 8 hours later I had to jump start again to get home. On 11/22/17 I tried to start my car again it would not start everything on the inside was black nothing was lit on the instrumental panel and everything on the car is drained.
- Raleigh, NC, USA
While traveling in the left lane at highway speed with no other vehicles in the lane in front of us for at least 100-150 feet, the collision avoidance system randomly engaged. This caused the vehicle to brake very hard, which caused us to decelerate rapidly (losing 20-30 mph in a short distance). The warning beeps that are normally associated with rapidly approaching another vehicle/barrier in front of the vehicle also were sounding, and a warning light came on the instrument panel. In addition, the seatbelts on both front seat occupants locked and drew us forcefully down and backwards into the seats. This last approximately 2 seconds, at which time the beeping stopped, the emergency braking stopped and the seatbelts loosened. The driver was able to maintain steering input throughout and the vehicle continued driving normally afterward. At no time during this event was another vehicle, animal or barrier in front of the vehicle and there were no near-collisions that would or should have caused the system to engage.
- Parkville, MD, USA
The contact owns a 2014 Toyota Avalon. Fifteen minutes after parking and exiting the vehicle, the contact returned to find the engine running independently and the doors locked. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired. The approximate failure mileage was 4,000. The VIN was not available.
- Carlisle, MA, USA
The contact owns a 2014 Toyota Avalon. The contact stated that the pre-collision system failed to work properly and was engaging and disengaging independently when there was no potential crash. The contact mentioned that when the failure occurred, the brakes engaged, the seat belt tightened, and the vehicle decelerated without warning. The dealer was made aware of the failure and was unable to supply a remedy. The dealer stated that the feature was set to the manufacturer's standards. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 6,572.
- Crofton, MD, USA
The contact owns a 2014 Toyota Avalon. The contact stated that the center console became extremely hot to the touch and a burning odor was present inside the vehicle. The vehicle was taken to the dealer, who was unable to diagnose the failure. The contact mentioned that the dealer tested the temperature inside the center console, which read more then 140 degrees. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,000. The VIN was not available.
- Yorktown, VA, USA
The contact owns a 2014 Toyota Avalon. The contact stated that the information center became blank whenever the sun light reflected. The vehicle was taken to the dealer. The technician stated that the vehicle was performing to standard and that they were unable to alter the design of the vehicle. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 200 and the current mileage was 300.
- Mount Juliet, TN, USA
- Okeechobee, FL, USA