10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 26,145 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On May 25th, 2020 I was pulling into a taco bell drive through. It was located up a little hill. As I drove up the hill I hit a little curbing. I backed up and adjusted the car to miss the curb. When I put the car into drive it lurched forward at a high speed. Seeing I was going to hit the car in front, I hit my brakes. The car did not stop until I had hit the car in front with a lot of force. That car was thrown into the truck in front of it. That was the beginning of a huge scare! I put the car in reverse so I could observe the damage to my car the car in front of me. When I did so the car accelerate at full speed in reverse going back down the hill and headed straight for a drugstore. The car was making a whiring sound, like when you rev up the engine. I pushed the brakes to the floor but the car would not stop but keep going faster! I pumped the brakes some more but it would not stop. When I saw I was headed into the store, I turned the wheels to avoid it and tried braking again without stopping. I finally hit the stop engine button but not before the car hit a parked truck in the store lot which stopped it. It was the most frightening experience I have ever had. I am now afraid to get into a car. I was too upset to take photos. I will list the crash report in the file below.
- Maineville, OH, USA
I was heading down snow geese South in duck N.C. to turn left onto wood duck drive. As I approached the turn, my brakes failed and I went into the parking area of 1324 duck road. I could hit a parked truck or house. I hit the truck. The airbags didnt deploy. None of them. It was a head on collision. My car was totaled. The police showed up and were suprised that there were no airbags. This concerns me greatly. The brakes failing was scary enough, but absolutely no airbags!
- Pensacola, FL, USA
Unknown leaking. We have narrowed down to the sunroof or top portion of the windshield. Can not pin point leak, but after covering with tarp in particular areas we have narrowed it down to the sun roof or w/S. the drain plugs are clear in the sun roof.
- Cumming, GA, USA
Toyota recalled the pcs within 5 months of my purchasing the vehicle. The dealer disabled the pre collision system and there is no fix at current time. Toyota will not give me back my money. I paid a lot of money for this model because of the pcs safety and it is useless now,
- Bradenton, FL, USA
I have a safety concern. I bought a new car a couple of weeks before this incident; this is what I experienced with the pcs system. It went off with warning buzzer, retracting the seat belts. To my surprise, the frontal car was more than 120 to 150 feet away!; I believe I was driving at about 50-55 mph. Since this is my first experience with the pcs system, I am not sure if this was normal or whether I should bring the car in for inspection. I took the car to the dealer; they gave me a Toyota case no. 152660366 ; mechanic said he performed health check on the vehicle and passed. I have not heard from either the dealer nor the manufacturer since then. Please advice. Additional info: Vehicle in motion about 50 mph, city street driving, straight broad
- Columbia, MD, USA
- El, CA, USA