10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 43,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Toyota Avalon. The contact stated that while driving at 40 mph, the vehicle in front of her made an abrupt stop; causing her to rear end the vehicle. The air bags did not deploy upon impact. A police report was filed. The contact nor the other driver were injured due to the accident and no medical attention was required. The contact was initially able to drive the vehicle home; later on, the vehicle was towed to an independent mechanic and repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA recall number: 20V024000 (air bags) which she associated with her failure. The contact spoke with downtown Toyota of oakland (4145 broadway, oakland, ca 94611) and maita Toyota of sacramento (2500 auburn blvd, sacramento, ca 95821) where she was informed that the parts remain unavailable for the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
- Hayward, CA, USA
Toyota has issued a recall notice which states that there will be several months until a defect is dealt with that could cause a fatality and in the meantime renders the car worthless.
- Bellingham, WA, USA
I was heading down snow geese South in duck N.C. to turn left onto wood duck drive. As I approached the turn, my brakes failed and I went into the parking area of 1324 duck road. I could hit a parked truck or house. I hit the truck. The airbags didnt deploy. None of them. It was a head on collision. My car was totaled. The police showed up and were suprised that there were no airbags. This concerns me greatly. The brakes failing was scary enough, but absolutely no airbags!
- Pensacola, FL, USA
Pearl white paint is peeling on right side and rear of vehicle. 2, airbag light stays on when stationary or moving.
- Warner Robins, GA, USA
The contact owned a 2015 Toyota Avalon. The contact stated that the front driver's air bag failed. While driving 35 mph, the contact was unable to stop the vehicle in time and rear ended another vehicle. The front driver's air bag failed to deploy. The contact sustained injuries to the chest and nose, which required medical attention. The vehicle was destroyed and towed. The manufacturer was contacted. The dealer was not contacted. A police report was filed. The cause of the failure was not diagnosed. The VIN was not available. The approximate failure mileage was 90,000.
- Wyandotte, MI, USA
- Houston, TX, USA