10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,528 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2016 Toyota Avalon. Approximately 30 minutes after parking and turning the engine off, flames were discovered coming from the front driver's side carpet. Approximately 10 minutes later, the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. There were no injuries and a police report was not filed. The vehicle was towed to an undisclosed location and deemed destroyed. The cause of the failure was not determined by a dealer or an independent mechanic. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 22,000.
- Newman, GA, USA
My wife's Avalon hesitates for 3 or 4 seconds intermittently during acceleration without warning. The yellow triangle light comes on the dash board during the hesitation. I seems to occur more often after turning left and accelerating. I am concerned about her safety when entering traffic and or crossing a road with an unexpected hesitation. Our local Toyota dealer says they are not aware of this kind of problem and are not able to diagnose it. We would like to know if this is occurring else where and what we should do about it. Please advise.
- Lemoore, CA, USA
Took delivery of vehicle with 3 miles on January 27, 2016. Very next day the vehicle would not start without several attempts. On January 30 the vehicle was stopped in a parking lot while on errands and would not start after attempting for 15 minutes. Dealer service department advises that there is a drain on the battery when there should not be. Vehicle has been with service technicians for the 3rd day and they have yet to identify the root cause. The vehicle has 212 miles and I am fearful that an electrical problem will cause fire and severe safety issues.
- Morris Plains, NJ, USA
- Walla Walla, WA, USA