10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
1,185 miles

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problem #2

May 102021

Avalon

  • miles
This incident has happened twice in three years. Hence it is a very rare occurrence. Both times involved the same events. Cruise control was on. I was traveling in the left lane of the interstate highway, approaching an 18-wheel truck which was in the right lane. When I was approximately 50 feet from the rear of the truck, the truck began to enter my lane. I suspect I was in the trucker's blind spot. My car did not sense the truck. The cruise control did not disengage. The brakes did not engage. But the MOST troublesome was that the car did not respond to my pressing on the brake pedal. I had to press 4 or 5 times before the cruise control would disengage and the brakes engage. Since I was traveling approximately 70 mph, the distance between my car and the truck (each time) closed rapidly. In the first instance, the truck tire hit my right front fender. I moved to the shoulder of the road and eventually the car braked. In the second case, I avoided collision by about 10 feet. I use the cruise control frequently and in EVERY other circumstance, the sensors on my car have worked correctly and disengaged the cruise control and I have never had a problem with breaking. I suspect a blind spot in the sensor system but why, only in this situation, does the brake system fail to disengage the cruise control when i press on the brake is a very troublesome mystery to me. Answering question on web page: My safety - life threatening, No dealer consultation, Regular maintenance schedule maintained, No warnings.

- Knoxville, TN, USA

problem #1

Jul 152019

Avalon

  • 2,370 miles
My husband, an 84 year old, was driving the car and got into a double accident. First, he was parked in a parking lot and he got in the car and backed up. As he backed up he hit a vehicle parked behind him causing that vehicle to hit two other vehicles. (please note: We are still waiting for full police report for information as to exactly how far he would have backed, but I believe not much more than 1 to 2 car lengths.) this car had the Toyota care package installed, which included the safe backing features to slow a vehicle when backing and another object is blocking the path. My question - what happened to these safety features. My husband left that accident and drove about 1 block down the street, running the end of the yellow light and into red light, and hit the right rear of another vehicle. His vehicle then drove out-of-control into the corner planter and hit a sign, which then fell onto two vehicles. It is my understanding that after he hit the tail of the vehicle, his vehicle sped up into that planter area. Again, the vehicle is equipped with the safety features that are supposed to slow or stop the vehicle - but didn't. my husband was in the wrong - and should not have been driving. However, he was the one hurt the worst with 7 broken ribs, a broken femur, a broken nose, an injury to the spleen and bleeding on the brain. My concern is the functioning of the safety features that Toyota dealers are touting about the vehicles.

- Santa Ana, CA, USA