10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 14,965 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The transmission stopped working while I was on my way home from work
- Spartanburg, SC, USA
I park my 2018 chr in the street on South side of my driveway on parking with the car on I close the door and walk to my Toyota land cruiser I have park about 50 feet away on North side of my driveway went something hit me and was the chr goin in reverse by itselft hit me with the rear end was no time and I get cut with the rear tire on the right feet and nock me to the ground I fight to get up some how I grave the door handle and open the door and because the door opens up I swing under the car again and get cut for the front tire let go continues on reverse to hit the land cruiser and get stock between on the hydrant and the land cruiser that stope from running who knows what could happen if dont stop (run me over my left feet and all over my ankle and leg to my pelvis leaving my back leg muscles blow up with the tires tracks on all over went to hospital faun broken bones on right feet and left ankle and feet and fracture on tendons left leg I cant walk now doctors say will be at lest 3 months before go to walk or even to work now I am home resting trying to fix this problem with Toyota corporation and stilts no answer or not responding to this incident working hard to this pandemic 10 to 16 hr a day some time 15 days non stop because I am industrial mechanic working on a famous italian bakery firth responding employ now no wages because cant work now I can say think before you buy a Toyota chr or any Toyota with electronic parking brake epb because I have a recall and the dealer repaired and still same not working and I dont know and can cause the car to muve or rollway thats hapenint to me the car mouved from parking to reverse by it self andy E franklin P il 8-25-20
- Fanklin Park, IL, USA
Transmission fail replacement malfunction, and a third transmission again needs to be replaced the car has 80,000. Repair tech noted he has had many issues with the cvt transmissions.
- Plainfield, IL, USA
The contact owns a 2018 Toyota C-hr. While driving approximately 70 mph, a humming sound was heard from the front of the vehicle. The vehicle was taken to oxnard Mitsubishi (805-483-5555, located at 1345 N oxnard blvd, oxnard, ca 93030), but the technician was unable to diagnose the failure. The contact was informed to call a Toyota dealer. The vehicle was taken to ventura Toyota (805-650-0510, located at 6360 auto center dr, ventura, ca 93003) where it was diagnosed that the humming noise was from the transmission and there was fluid in the transmission. The technician took a sample of the fluid and stated that the fluid had a burnt odor and contained metal shavings. The technician stated that the transmission needed to be replaced; however, the contact was informed that the warranty was expired. The manufacturer was made aware of the failure and contacted the regional manger of the same dealer. The manager offered to cover fifty percent of the repair cost. The vehicle was not repaired. The failure mileage was approximately 76,000.
- Oxnard, CA, USA
The contact owns a 2018 Toyota C-hr. While the vehicle was unoccupied and parked, it rolled backwards, crashed into a pole, and then started to roll forward. The contact had to jump into the vehicle to stop it from rolling. There were no injuries and a police report was filed. The contact called galaxy Toyota at (732) 544-1000 (located at 750 NJ-36, eatontown, NJ 07724) and was informed to contact the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,523.
- West Long Branch, NJ, USA
- Salinas, CA, USA