10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
14,965 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Toyota C-HR:

Unsubscribe any time. We don't sell/share your email.

problem #86

Apr 012025

C-HR

  • miles
Transmission suddenly started to fail and compounded other major issues prrtaining to transmissikn failure.

- Gonzales, TX, USA

problem #85

Apr 012025

C-HR

  • miles
My Toyota chr 2018 transmission died on me and left me and my family stranded as it-??s our only car and can-??t afford anything else. Toyota in Salinas California told me 4 months ago it was the transmission making weird noises they-??ve quoted $13,000 with no warning lights popping up. There is a lot people complaining about the same issue on the cvt transmission for Toyota

- Salinas, CA, USA

problem #84

Apr 042025

C-HR

  • miles
Vehicle feels clunky and check engine light turned on and many other lights. Mechanic says there-??s a problem with the transmission.

- Bentonville, AR, USA

problem #83

Mar 292025

C-HR

  • miles
Transmission failure at 102,000 miles. Purchased used at 70,000 miles. Dealership quoted almost $12,000 to replace transmission. No warning lights or warning messages. No issue(s) ever noted at routine maintenance at dealership. Took car to dealership because car was making a grumbling noise when driven. This is a known issue with 2018 Toyota CH-Rs. Should be a class action lawsuit. Toyota aware of issue as "there are now updates in place". Simple google search confirms that this is a known, widespread issue.

- Greenville, SC, USA

problem #82

Mar 132025

C-HR

  • 91,000 miles
The contact owns a 2018 Toyota C-HR. The contact stated while driving 20 MPH and depressing the accelerator pedal, the engine revved loudly while the transmission was stuck in low gear. The check engine, power steering, Forward Collision Avoidance, and other unknown warning lights were illuminated. The contact stated that upon exceeding 25 MPH, the engine revved loudly to 4,000 RPM. The contact drove to the residence, where the vehicle was diagnosed by a mobile independent mechanic. The mechanic determined that the failure was related to the transmission. The vehicle was not repaired. Glen Burnie Transmissions was contacted, and the contact was informed that there were several similar vehicles at the location being repaired for the failure. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.

- Brooklyn, MD, USA

problem #81

Dec 222024

C-HR

  • miles
Reported by mechanics that this is a known issue with 2018 CHR at ~80k miles. My car has 86k. Toyota won-??t help me because I didn-??t have it regularly serviced at the dealership.

- Dardenne Prairie, MO, USA

problem #80

Feb 152025

C-HR

  • miles
I have a 2018 chr and the transmission start make a noise so i bring the car to the Toyota dealer and the transmission shift fine is making noise like some baring or gear is going bad so they told me the transmission needs to be replaced and the cost is $9000 plus labor total $11000 so a cost more than the car so I don-??t know why Toyota use this type of transmission if the cost so much is not getting reliable anymore that is insane they need to open a recall for this is totally ripping off what they do hopefully they will get a solution for that is not fair are several complaints for the same problems if they use the cvt transmission they supposed to have at least a fair price to replace it to be affordable to the consumer

- Fort Myers , FL, USA

problem #79

Feb 152025

C-HR

  • miles
My Toyota CH-R 2018, has an horrible noise due to CVT transmission problems. Because the bearing is the cause of the failure, and that the failure is a result of a manufacturer-??s defect in the transmission. warranty expired, but why the noise was not diagnosed as a pending failure during one of the regular service appointments. I also have learned that they are many vehicles with this same issue.

- San Antonio, TX, USA

problem #78

Feb 032025

C-HR

  • 84,000 miles
The contact owns a 2018 Toyota C-HR. The contact stated while driving at an undisclosed speed, the contact heard a loud pitch whining sound while attempting to shift gears. There was no warning light illuminated. The contact stated the vehicle vibrated when the contact came to a complete stop. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.

- Salinas, CA, USA

problem #77

Jan 172025

C-HR

  • miles
I purchased this vehicle new in 2018 was never made aware of any recalls on the transmission, took it to the toyota dealership for oil change and what I thought was a hub bearing from the sound. We were told the bearing in the transmission was faulty and the transmission needs to be replaced at the cost of 13,000. I have done research and found that there was a recall on the 2018 toyota chr but only certain vin numbers. My vin number was not one that was recalled. This has put a bitter taste in my mouth because there is oviously an issue with all chr transmissions. There was no warning message just the rubbing sound coming from the transmission. Toyota corporate needs to be made aware of this problem, im sure they already know.

- Columbia, SC, USA

problem #76

Sep 012024

C-HR

  • miles
Hello, The 2018 Toyota C-HR has approximately 44,000 miles on it from one owner bought new from a dealer in July, 2017. It has been maintained with all the regular interval services. It has low milage because the owner, my wife has a job that doesn't require her to drive a lot. Sometime within the last four months the car has slowly developed a whining noise where the pitch goes up and down with the speed of the tires rather than the RPMs. There aren't any warning lights or other indicators only the whining noise as you drive. We had an independent garage look at it, they drove it and said it was coming from the transmission and to take it to a Toyota dealer. We took it to a Toyota dealer and did a test drive with a service agent who heard the noise and wrote up a repair ticket that said the transmission needs to be replaced. The cost quoted to us is approximately $11,500 with tax. The car would have a trade in value of $13K-15K if it didn't have this defect. The warranty on the transmission is 50,000 miles or 5 years which because of my wife's low yearly mileage, the problem is coming to light at a significantly lower mileage than the warranty but unfortunatley outside of the timeframe. I opened a case with Toyota Corporate service line to see if they would at least help financially with the defect but they refused any out of warranty help or any other options. We are now stuck with a mostly worthless low mileage Toyota car and don't know what to do. I have read on various Web forums that this major problem is common in this year and model of this car and that Toyota has been aware of it for quite some time. They never issued a recall on our Lemon of a car and we feel that we have a car that is unsafe to drive a long distance and will soon become unsafe to drive any distance. The car is available for any inspection upon request. We feel that Toyota sold us a bad car with a short lifespan and would appreciate any advise or help. Thank you.

- Erie, CO, USA

problem #75

Jun 012024

C-HR

  • miles
The vehicle is making a very odd and distinct noise when accelerating, shifting, and/or idling. At a Toyota dealership, the diagnosis is that the transmission needs to be replaced. This issue first occurs around 72000 miles in conjunction with multiple malfunctioning lights turning on. There is a trend growing amongst the CHR community that vehicles manufactured in Turkey are developing transmission issues before or at the 100,000 mileage range.

- Tallahassee, FL, USA

problem #74

Aug 012024

C-HR

  • miles
I have less than 60,000 miles on my vehicle and the transmission is failing. I had my local dealer check the car out and they confirmed it needs the transmission replaced at a cost of over $10,000.

- Placerville, CA, USA

problem #73

Nov 032024

C-HR

  • 102,000 miles
The contact owns a 2018 Toyota C-HR. The contact stated that while his daughter was at a stop sign, several unknown warning lights illuminated. The contact stated that the vehicle failed to shift out of low gear and the vehicle failed to respond as needed while depressing the accelerator pedal. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to a local dealer for assistance. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure but offered no assistance. The approximate failure mileage was 102,000.

- Gilmer, TX, USA

problem #72

Jan 012024

C-HR

  • 76,000 miles
The contact owns a 2018 Toyota C-HR. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound, and the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, and the transmission was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.

- Asbury Park, NJ, USA

problem #71

Sep 032024

C-HR

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" CVT Transmission How was your safety or the safety of others put at risk? Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership, second opinion scheduled with another Toyota on Oct 15th Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Roughly 2-3 weeks ago began hearing a buzzing/ humming noise when accelerating CVT Transmission is blowing. This vehicle only has 140K miles on it and has been serviced at only Toyota dealers. I have records of every service performed and have stayed up to date on maintenance.

- Nashville, TN, USA

problem #70

Aug 012024

C-HR

  • miles
Failing transmission at 80k miles, multiple reports of similar incidences happening with same vehicle. Inspected by multiple mechanics, including Toyota Dealership, confirmed to be transmission, recommended to replace. No warning lamps, only indication was progressively worsening noise.

- Weeping Water, NE, USA

problem #69

Aug 092024

C-HR

  • miles
My car would not go forward nor backwards after the transmission making crazy sounds Now I'm a disabled woman who the dealer that I financed this car from has said I have no warranty whatsoever. Alot of customers are having to replace their transmission on this year and make Toyota with odometer reading as low as 33, xxxx miles to mine which has 94, xxxx and others with lower mileage than mine Toyota or you all should do what's right by us and recall these transmissions

- Jacksonville, FL, USA

problem #68

Jun 222024

C-HR

  • miles
I've had a second CVT transmission failure. The first one happened at 85906 miles, and now my second one is at 98995 six months later. Vehicle has been dealership serviced it whole life. These transmissions have some sort of fault that needs looking into and accountability needs to be taken. Toyota claims that there are no known issues with the part, but myself and many others with the Turkey built models are having these problems. Critical parts on vehicles should not be treated as disposable, and that's Toyotas attitude on it. $9,000 replacement cost on a 20,000 car is ridiculous.

- Sanford, ME, USA

problem #67

May 162024

C-HR

  • miles
Bought this vehicle brand new in 2018 from Toyota dealer and took it to all scheduled maintenance intervals at Toyota dealerships, including the 50,000 mile service at 48,000 miles in 2024. At 48,800 miles began hearing a whining noise from the engine. Took it to dealer at 48,882 miles and was informed I would need a new transmission with a quoted repair price of $8,900 USD. Search of C-HR forums and NHTSA reviews shows this to be a common and recurring problem. Dealer told me I was outside of my warranty based on the age of the vehicle. Dealer suggested I contact Toyota corporate for assistance as this is extremely low mileage for such an extensive repair. Toyota corporate only confirmed that the age of the vehicle was outside of warranty, offered zero assistance with repair costs, and indicated it would be an "out of pocket expense". This CVT is clearly an issue and could create an unsafe condition for drivers who are completely not expecting a Toyota powertrain to fail so early in its life. The fact that Toyota refuses to acknowledge, or provide assistance, is a travesty considering the reputation of the brand.

- Swanton, VT, USA

Read the next 20 complaints »