5.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,132 miles
About These NHTSA Complaints:
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Unknown cause, went to turn on car and battery had died. Recent inspection shows battery power was great. No lights turned on when car was off. Found forums of other drivers describing the same issue stating their dealerships were unable to address the problem. Dash showed "EPB not available", "Abnormal Voltage" and "Power Steering Low" while driving. Difficult to turn the steerwhing wheel and radio was going in and out. https://www.toyotachrforum.com/threads/abnormal-voltage-steering-power-low-message.6191/ https://www.chrforums.uk/threads/abnormal-voltage-stearing-power-low.2308/ https://m.carcomplaints.com/Toyota/C-HR/2018/steering/steering.shtml
- Austin, TX, USA
The contact owns a 2018 Toyota C-HR. The contact stated while driving at various speeds, several unknown messages were displayed with several unknown warning lights illuminated. The contact also stated that there was an abnormal odor coming from the vehicle. Out of precaution, the contact had the vehicle towed to his residence and replaced the battery; however, the failure persisted. The contact notified the dealer of the failure however, the dealer offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
- San Antonio, TX, USA
Components ELECTRICAL SYSTEM, BACK OVER PREVENTION The rear view back up camera turns blue sometimes when you shift into reverse.
- East Liverpool, OH, USA
Electrical system malfunction. Abnormal voltage power steering low. These messages turned on after we felt the steering wheel become really heavy and making it hard to make the freeway entrance. The Toyota Ch-R shut down right before we merged onto the freeway. We were left on the blind spot of the freeway entrance in the night, so it left us quite vulnerable to an accident and possible death. The vehicle will be taken to Toyota dealership, since it still falls under the 60 month warranty.
- Carson, CA, USA
One day the climate control cluster was inoperable. The lights didn't come on with the vehicle and was unable to change temperature/AC or turn on the blower motor. Took vehicle into Larry H. Miller Toyota Dealership and they told me it was the ECM (wasn't communicating properly with the LAN system) and that the heated seats were affected as well. This is as 2018 with only 30k miles on it and says it's not covered under warranty and I will have to pay $1,500 out of pocket. This was a Manufacturer defect, why is the consumer having to pay for a manufacturers defect?
- Salt Lake City, UT, USA
I purchased this car on June 26th 2018, the car had been working just about fine until April 24th 2020. I was running errands and my car had not shown any signs or warnings about needing service or that something was wrong. I turned on my car, I backed up a little and the camera malfunctioned and I heard a weird sound, then the car turned off by itself and then it wouldn't turn on. I called aaa and they tried to charge the battery, it wouldn't charge at all. My car was towed to the dealership, they deemed the battery to be dead and it was replaced. On September 19th 2020, the new battery was dead again, from being parked, it wouldn't turn on, called aaa and this time they were able to charge the battery and the car turned on. I got on my way back home, after 5 minutes of driving, the stereo, A/C, dashboard and headlights started malfunctioning. Dashboard had some service lights on and the message "abnormal voltage. Steering power low." The stereo would restart nonstop over and over and it wouldn't let me turn it off. Each time there was a restart, the headlights would dim, shut off or go really bright. Also on each restart the steering wheel would lock for about 2-3 seconds. A/C & stereo speakers didn't work at all. After driving for about 20 minutes the engine light turned on and a red steering light with a warning was showing while there was some beeping coming from the dashboard. I didn't feel confident or safe while driving the car but we were in the middle of nowhere at that time and my mom was riding with me. So I drove the car slowly and as safely as possible until I made it home. Once parked at home, I tried to turn the car on and had no luck. Took the car back to the dealership this morning Sep 21st 2020, they claim it might be the alternator. A fairly new car with 21,000 miles should not have these issues or burn out 2 batteries.
- Long Beach, CA, USA
All of dashboard lights pop on randomly, car then slows down on its on randomly(middle of traffic etc) it isn't safe. Took to get a diagnostic reading done and there isn't any issues, they said that it was electrical issues
- Jackson, MS, USA
Slow parasitic drain on the new battery. At first signs show when starting the vehicle the display dash resets back to the default screen and then eventually you have to jump start the vehicle every time for use.
- Yukon, OK, USA
Electronic parking brake malfunction. Electrical issue does not allow parking brake to be applied.
- Byron Center, MI, USA
I stopped at a friends house. When I left, the car would not start. Dashboard mentioned my brakes, malfunction. I had the car towed to the dealership. I had brought the car in a few weeks earlier because my odometer started changing from trip a to total mileage every time I restarted the car. It didn't do that before. Also the clock randomly looks more like an error code than the time, it corrects itself after 10 min. Or so. I was told by the dealership that the odometer just changes back ( I told them it never did that before) and the clock was because of heat or cold. Its led, that it just happens. After having the car towed to dealership, they replaced the battery ( only 18000 miles on the car) I also told them my fob was showing randomly low battery, so while I was at the dealership I asked them to check it. He said while checking the fob, sometimes it was showing a full charge then would show low battery. After the care battery work was done, the next morning when I started the car, the odometer stayed on trip a.......hmmmmm. I am afraid that I am going to be stuck with some type of electrical problem that I am going to have to pay for. Something is not right with the car. The service personnel need to listen to what I am saying. I am very mechanically minded and this just does not make sense.
- Kingston, MA, USA
Driving on interstate at night all the sudden my car turns off, coasted off exit. Got it stopped and restarted it and got going again. Could have been major crash. It only has 13,000 miles on it and it was just in service department last week.
- Bradenton, FL, USA
The epb malfunction came up on my screen while I drove my car it became I inoperable as I drove. I was driving to get on the highway and when I accelerated the car did not accelerate and my car was only able to go at about 5mph when the incident happened
- San Antonio, TX, USA
The contact owns a 2018 Toyota C-hr. While driving with the cruise control activated, the cruise control deactivated and all the warning indicators illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. In addition, the contact stated that the master warning indicator illuminated and all the other warning indicators began to flicker. The vehicle was towed to findlay Toyota (located at 7733 eastgate rd, henderson, vn 89011, (702) 566-2573), but the failure could not be duplicated. The vehicle was not repaired. The failure recurred numerous times. The manufacturer was contacted twice and provided case numbers: 1904052602 and 1810091666. The approximate failure mileage was 9,307.
- Lincoln City, OR, USA
Toyota ch R I noticed hesitation when starting the engine about 3 days prior. Two days ago the car would not start. I called road side assistance. I was given a jump. 8 hours later I needed another jump. The car turned on and but shortly afterwards the parking break and lights began flashing on the control panel. The car could not be pushed. It was not accelerate nor reverse. Car was towed to the dealer. The dealer states the battery was not jumped correctly and the control panel may need to be replaced. I asked for the warranty to cover the diagnosis, because this car should have control panel protection to avoid major issues. This car is poorly designed. It should be stated on the battery not jump the car and inform me all the damage this could create. However the car was not jumped incorrectly. The dealer showed me acid around the battery but never showed me the control panel damage. Why is there a battery and a control panel issue on a car that is new. Why does the diagnostic cost $280. Headquarters was contacted. But no resolution
- Plano, TX, USA
Electrical default. When raining vehicle states error and to clear front sensors. Fuel light does not come on and drove it down to 8 miles to the tank. Double-bog when beginning acceleration from stop. Shaking at highway speeds had it for 8 months now and it's been in the shop for 4 days and no one has a clue as to what is going on... vandergriff Toyota of arlington does not perform courtesy calls and have left me in the dark until I had to March up there and demand answers. This is my first Toyota and will likely be my last. I should have bought an Acura...
- Arlington, TX, USA
Takata recall there was a recall on the vehicle and we have called our dealership to ask to schedule a date where we can take in the car to have the problem fixed. We have called the dealership 3 times now and every single time, we were told that the repair would not yet be checked at. We have even contacted their headquarters once and were sent to voicemail. Toyota has done a terrible job at addressing this problem and we are extremely angered by their incompetent work and disregard of consumers (especially after the purchase of the vehicle). The place where we have called 3 times is 713-270-3951 and one of the people who answered the call would be lenette.
- Houston, TX, USA
I purchased this car on March 9th, 2018 at 8:00 pm at heritage Toyota catonsville) and drove to work next day (March 10th, 2018). While driving to work on the highway route 100, the car suddenly and completely stopped / dead in the middle of highway and I almost got hit by another car behind me. I called the dealer (heritage Toyota catonsville where I purchased this vehicle) to get the car back and asked them to exchange another one but they refused. I'm really concerned about safety for my live when I have to drive this car on the highway to work everyday. I'm expecting Toyota take this car back and let me exchange for another one.
- Windsor Mill, MD, USA
The vehicle will not start. The following error messages appear simultaneously when trying to start the vehicle "brake override malfunction. Visit your dealer", drive-start control malfunction.visit your dealer", "engine oil pressure low", "engine coolant temperature high. Stop in a safe place. See owner's manual". the vehicle has less than 5100 miles. The vehicle was parked for more than 2 hours (after a 35 miles drive) in my driveway in southern California. Temperatures were in the high 40's/low 50's.
- Upland, CA, USA
- Richmond, TX, USA