9.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,294 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Toyota C-HR:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #13

Aug 012019

C-HR

  • miles
Power train failed on my 3 year old car. It could've been catastrophic if it failed on the road. The CVT transmission is a mess. It's also caused undue financial burden on every CHR owner since the power train had continued to fail uncontrollably. This car was traded in since the transmission had failed. There should be a recall on every CVT that was manufactured in 2018. Every owner and previous owner should be compensated for the loss. After market and rebuilt power trains weren't available since the car was 3 years old. Almost $10k to replace this transmission. This car was taken to a Toyota dealer who assured me that is was "cupped tires". I'm confident that they knew what the problem was. By the time the power train failure was detected, the car was out of warranty. Thanks

- N Olmsted, , OH, USA

problem #12

Aug 232023

C-HR

  • miles
General Defect with Transmission causing gear slippage at low RPMs from day one. Car can soft stutter to hard stutter going from idling position to soft press of accelerator. Hard transmission failure starting at 80K mi even with preventative maintenance. additional engine stalls randomly in middle of driving starting to appear with no error codes.

- Barrington, NH, USA

problem #11

Jul 262023

C-HR

  • miles
The transmission and torque converter both failed one morning. As soon as I? realized I? had a problem I? took it to the mechanic. My car is available for inspection. I? was lucky is happened while not driving. The issue has been confirmed by the mechanic as the problem and the NHTSA comments from others show it is a reoccurring problem with 2018 CHR Toyotas. The car has not been inspected by police or insurance representative. My car had a oil change a month prior at same mechanic and no lights or issues.

- Clermont, FL, USA

problem #10

Sep 212022

C-HR

  • miles
This specific vehicle has a major issue with the transmission system that has not been addressed and ignored by dealer/seller. No warning lamps appeared notifying driver of issue.

- Louisville, KY, USA

problem #9

Jul 012022

C-HR

  • miles
Powertrain transmission breakdown and failure. From my investigating it is clearly evident this is a common recurring safety malfunction. pertaining to 2018 Toyota Chr. I have read over 100 cases in online forums describing exactly what is now happening to my vehicle. Starts with a loud front end humming or whistling noise when the car is accelerating over 5mph. In a short time the problem worsen to shuttering, and ultimate transmission failure. Almost all the cases I have read the occurrence happens between 60,000 - 90,000 miles. Once brought in for diagnosis the outcome is the same for all vehicles the Transmission and torque converter are at fault and needs to be replaced. What I have further discovered is Toyota did a recall on the one vehicle that is identical to the 2018 Toyota Chr: Toyota recalls Corolla Hatchbacks The torque converter in the Continuously Variable Transmission could fail Read less Toyota is recalling about 3,400 model year 2019 Corolla Hatchbacks. The torque converter in the Continuously Variable Transmission (CVT) could fail, resulting in a loss of motive power increasing the risk of crash. What to do Toyota is currently obtaining parts to replace the Direct Shift-CVT with a new one containing a new torque converter not affected by this issue at no cost to customers. Owners of all recalled vehicles will will be notified by first-class mail. The recall is expected to begin in mid-February. Owners may contact Toyota at (800) 331-4331 Toyota is recalling about 3,400 model year 2019 Corolla Hatchbacks.The torque converter in the Continuously Variable Transmission (CVT) could fail, resulting in injury From what I read this was not a Government or Safety mandated recall and Toyota did this recall silently, letting the problem vehicles come to them first. Please see that something is done for this clear and present safety issue.

- Lakeville, MA, USA

problem #8

Jun 022022

C-HR

  • miles
Just driving hearing noise from passenger side wheels took to toyata 15000 for repair Transmission bad

- Ledbetter, TX, USA

problem #7

Jun 052022

C-HR

  • miles
I am currently at 57,110 miles and I noticed a whining noise coming from the front of my car while driving with the window down on June 5, 2022. It-??s as if it-??s coming from the wheel bearing or front axle. I also noticed today that my car had a kick to it, like a horse galloping. This seems to be very mysterious as I just took my car to a Toyota dealership at the end of April and they reported absolutely no issues. I-??m afraid that my power train/transmission may be going bad, which would be very very awful as my car hasn-??t even reached 60,000 miles yet.

- East Liverpool , OH, USA

problem #6

Dec 092021

C-HR

  • miles
I have had this car since Oct of 2017, I bought it from Kerry Toyota of Florence ky, I have spent so much money on this car, and I'm at 59k miles. I have heard a whining noise for some time now, I took it to the dealership and they said there was nothing wrong but recently it got worse so I took it to an autobody shop that I trust and they said it was the transmission. So I took it to Kerry again it was still under warranty just by 1000 Miles. Turns out it was my transmission. I've never been rough on my vehicles obviously I drove it to 59K I should not have to get a whole new transmission. So I did some digging turns out MULTIPLE people have had the same issue with their 2018 CHR's. Also when I went to pick it up from the dealership it was dead so they jumped it for me. Then when I got to where I was going and then got back in to start my car it wouldn't start again. So come to find out my battery is shot. Now On average, a car battery lasts from 5 to 7 years. I understand that that can differ tremendously but I saw where multiple people have been through a lot of batteries with their CHR's so I was upset and angry about my car so I traded it in. Now they gave me $15,000 at first. They said I needed new tires, New battery, I had a scratch on my back bumper and apparently my front bumper. Now upon me looking at my car I do have a scratch in the back bumper but the front isn't touched. So they gave me $15,500 I feel like I should have got more for my car due to the problems I have gone through. I had $12 left on my car so I did get positive equity but the quality of the car isn't my problem and I don't feel I should suffer the depreciation because of the issues it has had because that's on the manufacturers, not I. They should have already done a Recall on the Transmissions. Here is the BIG reason why. IF my car was covered, if I drove 1000 more miles I would have had to pay $8,600 for them to fix my transmission!

- Florence, KY, USA

problem #5

Nov 072021

C-HR

  • miles
Electrical system malfunction. Abnormal voltage power steering low. These messages turned on after we felt the steering wheel become really heavy and making it hard to make the freeway entrance. The Toyota Ch-R shut down right before we merged onto the freeway. We were left on the blind spot of the freeway entrance in the night, so it left us quite vulnerable to an accident and possible death. The vehicle will be taken to Toyota dealership, since it still falls under the 60 month warranty.

- Carson, CA, USA

problem #4

Jul 282021

C-HR

  • miles
Transmission failed on a well maintained CHR at 80k miles. The noise started as a low hum and got louder and louder. When we brought it in for a diagnostic test, the dealer told us the transmission went bad and the repair was 9k. The car is out of their warranty so they refuse to replace the transmission. The transmission is faulty and it-??s failure had nothing to do with the car-??s maintenance. Forums online have shown this as a known problem. Toyota has not recalled this dangerous transmission. The failure started when we were in warranty, we just didn-??t know it was the transmission. We replaced breaks and put a new set of tires thinking this could be the issue. Toyota is failing to make good on their promise for safe and reliable cars. It-??s basically a lemon and sadly, we are not alone in the disappointment of Toyota not recalling this car for bad transmissions.

- Ocean, NJ, USA

problem #3

Feb 152020

C-HR

  • 3,000 miles
Driving on interstate at night all the sudden my car turns off, coasted off exit. Got it stopped and restarted it and got going again. Could have been major crash. It only has 13,000 miles on it and it was just in service department last week.

- Bradenton, FL, USA

problem #2

Oct 312019

C-HR

  • 26,765 miles
The epb malfunction came up on my screen while I drove my car it became I inoperable as I drove. I was driving to get on the highway and when I accelerated the car did not accelerate and my car was only able to go at about 5mph when the incident happened

- San Antonio, TX, USA

problem #1

Mar 102018

C-HR

  • 57 miles
I purchased this car on March 9th, 2018 at 8:00 pm at heritage Toyota catonsville) and drove to work next day (March 10th, 2018). While driving to work on the highway route 100, the car suddenly and completely stopped / dead in the middle of highway and I almost got hit by another car behind me. I called the dealer (heritage Toyota catonsville where I purchased this vehicle) to get the car back and asked them to exchange another one but they refused. I'm really concerned about safety for my live when I have to drive this car on the highway to work everyday. I'm expecting Toyota take this car back and let me exchange for another one.

- Windsor Mill, MD, USA