10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
7,634 miles

About These NHTSA Complaints:

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problem #5

Apr 022024

C-HR

  • miles
I was driving on the highway when I hydroplaned due to bad weather and hit the cement wall head on. The airbags did not deploy. There were no lights prior to failure. My insurance said that it was surprising that the airbags did not deploy given the extensive frame damage to my vehicle. My safety was put at risk due to potentially enduring life threatening injuries if any other cars hit me. My vehicle was totaled and taken possession of by insurance.

- South Lebanon, OH, USA

problem #4

Jul 202021

C-HR

  • miles
No july 20 I had a car accident, I was driving on my road, and suddenly another car crashed into my car, moving 2 lanes in the opposite direction, the impact was so strong that the vehicle that hit me was completely destroyed. All the bags in the car that hit me exploted, but none of the bags in my car exploted.

- Indianapolis , IN, USA

problem #3

Aug 262019

C-HR

  • 19,000 miles
The contact owned a 2018 Toyota C-hr. While driving 40 mph, another vehicle did not yield the right of way to the contact. As a result, both vehicles crashed into each other; the front of the contact vehicle was damaged. The air bags did not deploy. The contact sustained a fractured shoulder, left wrist, and injuries to the left ankle. The other driver sustained a broken nose. In addition, the contact sustained a concussion and was taken to the hospital where she received medical attention. A police report was filed. The police towed the vehicle back to the contact's home where the contact's insurance company adjuster deemed the vehicle a total loss. The front end frame of the contact's vehicle was bent. The dealer was not contacted. The manufacturer was made aware of the failure and provided case number: 190929-000299. The manufacturer opened an investigation. The failure mileage was approximately 19,000.

- Orlando, FL, USA

problem #2

Oct 282019

C-HR

  • 18,800 miles
Hit from rear; other driver hit at 40 mph, air bags did not deploy.

- Baltimore, MD, USA

problem #1

Aug 032018

C-HR

  • 372 miles
The contact owns a 2018 Toyota C-hr. While driving 15 mph and making a left turn, another vehicle drove through a red light and struck the contact's vehicle on the front passenger side. The contact's vehicle spun around. The air bags did not deploy. The contact was injured and transported to the hospital; however, the other driver was not injured. A police report was filed. The vehicle was towed to the dealer (green's Toyota of lexington, 630 E new circle rd, lexington, ky 40505, (859) 254-5751) where it was awaiting diagnostic testing and repairs. The manufacturer had not been contacted. The failure mileage was 372.

- Lexington, KY, USA