7.4
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Electrical system malfunction. Abnormal voltage power steering low. These messages turned on after we felt the steering wheel become really heavy and making it hard to make the freeway entrance. The Toyota Ch-R shut down right before we merged onto the freeway. We were left on the blind spot of the freeway entrance in the night, so it left us quite vulnerable to an accident and possible death. The vehicle will be taken to Toyota dealership, since it still falls under the 60 month warranty.
- Carson, CA, USA
I purchased this car on June 26th 2018, the car had been working just about fine until April 24th 2020. I was running errands and my car had not shown any signs or warnings about needing service or that something was wrong. I turned on my car, I backed up a little and the camera malfunctioned and I heard a weird sound, then the car turned off by itself and then it wouldn't turn on. I called aaa and they tried to charge the battery, it wouldn't charge at all. My car was towed to the dealership, they deemed the battery to be dead and it was replaced. On September 19th 2020, the new battery was dead again, from being parked, it wouldn't turn on, called aaa and this time they were able to charge the battery and the car turned on. I got on my way back home, after 5 minutes of driving, the stereo, A/C, dashboard and headlights started malfunctioning. Dashboard had some service lights on and the message "abnormal voltage. Steering power low." The stereo would restart nonstop over and over and it wouldn't let me turn it off. Each time there was a restart, the headlights would dim, shut off or go really bright. Also on each restart the steering wheel would lock for about 2-3 seconds. A/C & stereo speakers didn't work at all. After driving for about 20 minutes the engine light turned on and a red steering light with a warning was showing while there was some beeping coming from the dashboard. I didn't feel confident or safe while driving the car but we were in the middle of nowhere at that time and my mom was riding with me. So I drove the car slowly and as safely as possible until I made it home. Once parked at home, I tried to turn the car on and had no luck. Took the car back to the dealership this morning Sep 21st 2020, they claim it might be the alternator. A fairly new car with 21,000 miles should not have these issues or burn out 2 batteries.
- Long Beach, CA, USA
- Austin, TX, USA