10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 18,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The driver and passenger side locks failed, which caused the consumer to be trapped inside the vehicle.
- Baltimore, MD, USA
The latches on all four doors have broken due to weak plastic. It would not have been a major problem, but a passenger of mine, a child, cut her finger on the exposed metal. I have called dealerships to get this problem repaired but have just been laughed at and been told that this is a problem due to wear and tear. I don't believe this to be so, because I have purchased Toyota vehicles in the past and have never experienced such poor craftsmanship before. This incident may deter me from buying another Toyota vehicle in the future. Currently, I am in the market for another vehicle.
- Sugar Land, TX, USA
Driver's and passenger's door locks broke due to a plastic design which cracked on a everyday wear and tear in evin injuries.
- Austin, TX, USA
Door lock failed to open from inside.
- San Diego, CA, USA
- Cranston, RI, USA