10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On the date of failure, during a routine visit to a Toyota shop, my front brake pads were measured to be 8mm. Since that time, and with Toyota techs taking the measurements, their size has not reduced more than 0.5 mm. Since the rear pads seem to be wearing at a quicker-than-expected rate (they were 10mm new, 6mm on the above date and 3.5mm currently), I am concluding that the front brakes are not being employed properly, and this condition is putting me and my passengers at a great safety risk. I have taken the car to two Toyota shops, and have had their district service manager involved, but Toyota claims that the brakes are good because the line pressure readings are within specifications. I have not witnessed these tests nor have they told me what the readings should be, so I can't be sure that the tests were performed. They have not attempted a repair, and won't do so, because "there is nothing wrong" and if there was, it's not related to the warranty. They tell me that I just have very good brakes. They will not address how the brakes can be working, but not wearing. Since I have had them inspect the brakes at least three times, I have paid for at least one inspection, they have told me to take my complaint to arbitration in accordance with the warranty. I do not understand how the Toyota people can tell me that the front brakes are functioning correctly without showing any wear. They work by wearing. I believe that Toyota should be required to repair or replace brake system components, under warranty, until my brakes are working properly, that is, the front brakes are doing most of the stoppin, as they should.
- San Francisco, CA, USA
Brake pads failed resulting in noise.
- Emerson, AR, USA
Front brake pads are prematurely wearing out, cause unknown.
- Langley Park, MD, USA
While braking a grinding noise begins experienced with extended stopping distances, replaced pads and rotors however continues to experience same difficulties.
- Hickory, NC, USA
Brakes failed resulting in vehicle collision due to worn pads.
- Chino, CA, USA
Front pads and discs failed.
- La Verne, CA, USA
- San Francisco, CA, USA