My car was parked in my driveway. It was a cold December day. I turned on the engine and the defrosters so I could see out the windshield. Later when I started driving the car I noticed there was a long crack directly above the defroster vents that stretched horizontally from one end to the other, matching the location of the vents. So it seems the defroster cracked my windshield. The differential between the warm defroster air and the cold glass. This shouldn't happen. Will Toyota replace my windshield or check my defroster?

- Portland, OR, USA

The contact owns a 2000 Toyota Camry. The contact stated that she secured the vehicle in park and was able to remove the key from the ignition with the engine continuing to operate. The dealer was contacted and advised that either the ignition switch or the key was defective. The vehicle was not repaired. The contact also stated that she opened the window while the dealer was on the phone with her, and it exhibited an abnormal squealing noise. The contact was then advised by the dealer to bring the vehicle in for inspection. Additionally, the contact stated that when sitting in the driver's seat, it would feel as though the springs were protruding into her back and causing pain. The vehicle was taken to the dealer where she was advised that the vehicle was not included in any recalls. The vehicle was not repaired. In addition, the air bag warning light sporadically illuminated over a two year span. The contact was concenred that in teh case of air bag deployment, the chemicals in the air bag would affect her asthma. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Cleveland, OH, USA