We were handed the broken spring that was rusted all along the face. It had clearly been broken for a long time - perhaps from when the car was new. (The suspension was always poor.) Toyota could not supply parts to fix the vehicle. We went without a car for over a week until the dealer located aftermarket parts. Of course there was no courtesy car, and they always had some smarmy retort for any questions or concerns we had. We were treated very badly by the Toyota dealer.

With only 41,000 miles on the car, the front coil spring, part# 48131-AA331 broke in two and both front springs had to be replaced, requiring a wheel alignment for a total cost of almost $700.