II have a 2007 Camry that has a defective sun visor as it now hangs and obstructs my visibility. This is a safety hazard and I would expect Toyota to honor it and fix it without charge to the consumer.

- Aliso Viejo, CA, USA

Takata recall sticky dashboard, can't see with a bad glare

- Pitman, NJ, USA

The dashboard glare and sticky falling apart condition is obviously an issue. We were never informed that Toyota was replacing these dashboards. I have a 2007 Camry with only 80,000 miles on it and want to have the dashboard replaced. Obviously they know it was dangerously shiny and sticky as they replace them for 10 years. The national Toyota people told me it was too late for them to help me even though they know it's an issue! what if anything can I do?

- Metairie, LA, USA

1. background the vehicle dashboard became "sticky" on or about June 12, 2018. The entire dash is now covered with a glue-like residue. The Toyota warranty enhancement program (ZE6) covering this problem expired on May 31, 2017. Toyota has refused to replace the dash under the warranty program (Toyota case #'s 1806131876, 1806210691). 2. safety-related issues a. on warm, sunny days in direct sunlight, the sticky dash has a very bright shine. The shiny dash projects a glossy, textured image of the dash onto the front windshield. This can occur when the vehicle is either stationary or moving. This condition impedes my field of vision and makes it difficult to Focus and clearly see the road ahead, other vehicles, and pedestrians. B. during the summer season, interior car temperatures can reach between 130 and 170 degrees. What toxins are being released in the car interior from the interaction of extreme heat, uv radiation, and the glue-like residue" what are the short and long term health risks from inhaling potentially toxic air in a confined space while driving" summary because of the safety issues noted above, my vehicle should be recalled as soon as possible. I strongly believe that I am driving an "unsafe" vehicle that is endangering myself, other vehicles on the road, and pedestrians. No driver should have to drive an unsafe vehicle due to a manufacturer's defect which results in diminished road visibility and potentially interior car toxins. Therefore, this is no longer a warranty issue but a serious "safety" issue that needs to be addressed.

- Hamilton, NJ, USA

The dashboard has become very sticky and shinny to the point it is reflective on the windshield right in your main view area.

- Harrodsburg, KY, USA

I had the driver's side sun visor replaced at my own expense because ithe visor was rotating downward and detaching from the ceiling blocking my vision while driving. A little while later I received a "warranty enhancement notice" from Toyota about this visor problem. I still had the repair receipt so I mailed it to Toyota and they reimbursed me. Now it is broken again. It completely falls down with no support what-so-ever and detaches from the ceiling frequently. I have a string with a clothes pin to hold it partially up but my vision is still blocked some and the clothes pin doesn't hold it very long. This should not happen. I have not abused this visor in anyway. I still have the paperwork for the repair and the warranty enhancement notice letter. There is no number on this letter but at the bottom in tiny letters is ztt Camry N5E086-00000803-104 if this is any help. I live in a different state now but don't know if this makes any difference.

- Palm Harobr, FL, USA

The sun visor at driver's side has become detached. It can no longer be held it its position. Please see picture attached. Toyota had issued a recall on 08/01/2012 (details available at this link: media.fixed-ops.com/toy_campaigns/pol12-03.pdf), however, as per Toyota, free repair/replacement is only applicable "7 years from the date-of-first-use (regardless of mileage)". I have serviced my Toyota at Toyota dealership every 5,000 miles from 2012 till date, however, I was neither informed of this recall nor had the item replaced by Toyota proactively due to recall issued. Hence Toyota must not ask me to pay for this repair now.

- Ann Arbor, MI, USA

Sticky dashboard. Causes visibility hazard due to shiny glare. Toyota did not notify ahead of their warranty extension. Right Toyota dealership did not mention after service visits. Toyota will not replace, says it is, my fault for not knowing ahead of time that my dashboard would one day melt. Car has always been garaged and has only 55K miles. Shame on Toyota.

- Scottsdale, AZ, USA

The dashboard has recently started "melting" and has become sticky and shiny, creating a very distracting glare while driving in the sunlight that obstructs my visibility. Although Toyota had extended the warranty previously for this problem, I was not having this issue at the time the warranty was offered. When I called them up asking them to replace their defective dashboard, I was told my vehicle was "too old" to qualify and that I would have to pay hundreds (perhaps thousands?!) of dollars out of pocket to fix their own safety hazard. Safety hazards caused by Toyota's own negligence should not be the customer's financial responsibility to fix!

- Ramsey, NJ, USA

The dashboard is melting in hot sunlight. This creates a very reflective surface that makes it almost impossible to see during a bright sunny day.

- Milledgeville, GA, USA

El carro tiene muchos defectos de fabricante Y quisiera me ayudaran

- Houston, TX, USA

The contact owns a 2007 Toyota Camry. While driving 40 mph, the service brakes and ABS indicators illuminated. The vehicle was taken to headquarter Toyota (5895 nw 167th St, hialeah, fl 33015), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint. Over time, the sun visors detached. The vehicle was taken to South dade Toyota (29330 S dixie hwy, homestead, fl 33033), but the vehicle was not repaired. The manufacturer was made aware of the failure and provided no information. The contact also stated that the rear windows failed to work. The vehicle was taken back to South dade Toyota, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not provide any information. The approximate failure mileage was 121,000.

- Homestead, FL, USA

Vinyl dash pad is melting and glazing from sun exposure causing reflection onto windshield causing severe glare obstruction of view.

- Forney, TX, USA

The dashboard is melting! this is impacting visibility by causing extreme glare so that it's difficult to see other vehicles on the road on sunny days. I contacted Toyota and apparently our dealership had the wrong city listed for our address which means we didn't get the service bulletin and now we are outside of the 10 year window because we purchased in Nov of 2006. Give me a break! this is one of 5 Toyota's we currently own and the reason we buy Toyota's is because they last. Our Camry just hit 84K miles and I expect it to last many years to come, but the dashboard is melting! we called Toyota today and they said "I'm sorry but you are outside of the window we offered for service" and "I'm sorry your dealership didn't properly update your address when you gave it to them....but you are outside the window". this is ridiculous. How can a melting dashboard not be a manufacturer defect. It's makes visibility difficult due to glare and is a safety issue. Ours didn't become a problem until this summer and now we find out the service bulletin is closed. I see online people are waiting years to get replacements....this is just totally ridiculous. The dashboard is defective and Toyota is not taking any responsibility here. These cars are built to last decades and to have a service bulletin and not an official recall is just wrong. We never received documentation and the problem became severely worse this summer. We're about a year past the 10 years as we bought our car in Nov of 2016. What can we do? this is a significant safety hazard due to the sticky goo that is now my dashboard. You just can't see out the windshield on sunny days, it's a travesty.

- Powhatan, VA, USA

Recently purchased (Aug 2017) a Camry and noticed the dash was sticky and planned to clean it with an adhesive remover; however, it isn't just sticky it has actually melted and become shiny causing a blinding glare on sunny days and when meeting oncoming traffic at night. Contacted Toyota and the extended warranty ended May 2017 (told me it was illegal for them to help me now). Something that was deemed unsafe and needed an extended warranty recall issued is no longer unsafe two months later?

- Maryville, TN, USA

Sun visor at driver side failed to stay close, it just falls down and comes in between clear visibility during evening, cloudy or night driving. Tried to contact Toyota dealer, they refused about this defect.

- Morrisville, NC, USA

The contact owns a 2007 Toyota Camry. While operating the vehicle, the driver side sun visor would fall down and failed to remain in the up position. The failure created a visibility hazard for the driver. The vehicle was not diagnosed or repaired. The local dealer (West berry Toyota in West berry, New York) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 81,000.

- Great Neck, NY, USA

The driver side sun visor retaining mechanism breaks and the visor drops down and blocks the drivers vision. The driver must manually hold the visor up with one hand to see the road ahead.

- Fair Oaks, CA, USA

Driver & passenger sun visors have either fallen off completely and/or no longer able to stay up and out of way. This has occurred several times throughout the years. We've replaced these visors 2 to 3 times, at least once with dealer. Never notified of any recall throughout the years. Most recent incident occurred the morning of 7/18/17, when driver side visor suddenly became loose from its upward position and released to an unstable downward position. This sudden obstruction nearly resulted in an accident as the visor blocked the driver's view while the vehicle was in motion. Driver was able to avoid a collision, but was required to hold the visor out of the way before being able to pull over and try to maneuver visor upwards to lock in place to no success. Driver at that point had to remove visor for safety reasons. Passenger visor already fell off earlier on its own and now the driver's side has been removed; vehicle no longer has sun visors. Vehicle operator lives in central Arizona with consistently "very high" uv index. The loss of visors makes this car difficult to drive during daytime, even with independent eye protection (ie: Sunglasses) as well as with he visors' unreliability to remain attached to the car's interior.

- Mesa, AZ, USA

My carmy has had the sticky dash problem for over a year and I finally did some research about it, only to find out that Toyota had a warranty program that expired a month go, 31 May 2017. I called them up and they promptly refused to replace my dash. There are still many cars out there that were not fixed adn this problem can cause distracting glare during high heat. Can anybody suggest a course of action" maybe potentially suing them to get them to repair more cars"

- Dayton, OH, USA