8.2

pretty bad
Typical Repair Cost:
$540
Average Mileage:
100,100 miles
Total Complaints:
90 complaints

Most common solutions:

  1. replace dashboard (47 reports)
  2. not sure (30 reports)
  3. just received a toyota warranty enhancement notification (4 reports)
  4. no (4 reports)
  5. toyota sent out letter addressing problem but not a recall (4 reports)
  6. front panel replacement (1 reports)
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This problem may be covered under warranty. Ask your Toyota dealer.

problem #90

Feb 022023

Camry CE

  • Automatic transmission
  • 149,000 miles

I'm in love with Toyota. In Brazil I always had cars of this brand, but newer in manufacture. I recently purchased a 2007 Toyota Camry from a third party and at the time of purchase I did not realize the size of the problem. The car as always is excellent. But to my surprise your panel is simply melting. Just tap it and it dissolves in your hand. As it is sticky and sticky in the hot sun, its reflection almost completely covers the front windshield. I need to drive with dark glasses to get visibility. When researching the subject, I realized that this problem is widespread. That all Camry's have this defect. Imagine the danger of those countless drivers driving in poor visibility. Another point to be thought about is the guarantee of the air bag due to the fragility of the panel. It really is a disappointment with Toyota, and I hope they have a solution not only for me, but for everyone, as I consider this a matter of public safety.

- Marcia B., Framingham, US

problem #89

May 202021

Camry LE 4 cyl

  • Automatic transmission
  • 140,000 miles

Dashboard is very sticky and very shiny. Causes a dangerous interfering glare.

- Grecia M., Charlotte, US

problem #88

Oct 012012

Camry SE

  • Automatic transmission
  • 130,000 miles

The entire dashboard is sticky. Even if it is cool in the car and during the winter, if you touch the dash or even lay anything on it, it will stick. You can't clean it. When the sun shines on it, you can see a thousand pounds of dust on it because it can not be cleaned. If you bump it with anything, it will gouge it out. It REALLY looks horrible.

- Allyson B., Montgomery, AL, US

problem #87

May 102018

Camry CE 4 C

  • Automatic transmission
  • 140,000 miles

Very bad shape and very bad reputation for Toyota - it's very costly to fix.

- Hamed A., Kingsville, TX, US

problem #86

Oct 252019

Camry SE V6

  • Automatic transmission
  • 200,000 miles

Dashboard been sticky for over two years now. It looks shiny and sometimes causes a glare whie driving.

- Francisco S., Irmo, SC, US

problem #85

Apr 012009

Camry LE 4 cyl

  • Automatic transmission
  • 130,000 miles

I'm not ranting at all, I love my Toyota but 2 years after I had it, the dashboard was sticky and crumbly. I never ever received the recall letters at all, I just read about the recall discovered in 2015 on my 2007 Camry LE...

I would like to know if I can have this replaced due to the recall due to the fact I did not receive 1 single notice... Could you please advise me on what I can do, thank you?

- Kelly R., Us, US

problem #84

May 052017

Camry SLE 3.2L V6

  • Automatic transmission
  • 145,000 miles

This was a recall issue.

We bought the car new in 2007and have owned it ever since.

We have NEVER received any notice about this or the Air conditioning issue.

Toyota should be ashamed as to ownership treatment...

Brent Achtien

Watauga, Tx

- Brent A., Watauga, US

problem #83

May 312020

Camry LE

  • Automatic transmission
  • 68,370 miles

After I bought the car from a private party did I realize the dash was sticky and shiney and also has a glair. I researched problem and called Toyota to find out that the extended warranty replacement for this defect expired 5/31/17 and I cant have them replace it. I am afraid to drive it as it has a glair and I think they should have this recalled as it is a safety issue. The hotter it gets the worse it gets. Please help

- Donna M., Belford, NJ, US

problem #82

Jun 012011

Camry SE 2.4L V4

  • Automatic transmission
  • 58,000 miles

Please let me know what to do to have the dashboard replaced, My wife drives the kids around on the car back an forth. I will be very heart broken if some thing happens to them cause of the dashboard problem. It give a shinny glare on the windshield when the sun reflects on the dash. I have read that the recall was over on 2017. BUT, if its a recall shouldn't it have no expiration date??????

- Santiago O., Mesquite, US

problem #81

Sep 012018

Camry V6

  • Automatic transmission
  • 119,000 miles

My car had no problems with the dashboard until the end of last summer (2018) when I noticed after my fingernail accidentally sliced a gap in the dash. I thought, what in the dickens is happening here!! This summer it has gotten to where it actually looks like it is melting, anything sticks to it and its like a soft goo. But the worst is the fact I can not see to drive with the glare it puts off when the sun is out. It makes it impossible to see the lines on the road and very dangerous. It seems since this is the makings of Toyota, they should replace any car that has these problems Thank you

- Jackie B., Smyrna, US

problem #80

Aug 312018

Camry SE 2.4L

  • Automatic transmission
  • 82,000 miles

The dealer (Swope Toyota Ky) where I brought the car never inform me about the dash board issue. I found out about this issue when my wife and I went on vacation and I had some issues with the car, so I took it to the Toyota dealership in North Carolina. They ask why I haven't had my dashboard replaced, I told the representative I never received a recall letter and my dealership never informed that I could have it replaced even tho they saw the melting. The dealership in North Carolina said they would have replace it but the warranty time has expired. I went back to my dealership to price and replace the dashboard and these people want to charge me almost $1700.00 to replace something they should have done early. They are all full of bullshit and I will inform others about the sorry communication that Toyota offers to their customers. I brought this car brand new and love it and would have brought from Toyota again, but I don't trust them anymore. I hope this issue doesn't happen to anyone else.

- Larry J., Warner Robins, US

problem #79

Mar 012018

Camry LE L4

  • Automatic transmission
  • 128,000 miles

Dashboard is melting and it's too frustrating, especially when you drive in sunny day.

- Akshar P., Towson, MD, US

problem #78

Jun 052017

Camry LE 4 cyl

  • Automatic transmission
  • 64,000 miles

This happened 30 days after the extended warranty ended and Toyota would do nothing to address the melting dashboard situation.

- Howard S., Boynton Beach, US

problem #77

Jun 202016

Camry XLE 3.5L V6

  • Automatic transmission
  • 100,000 miles

My local Toyota dealer Carl Hogan Toyota Columbus, MS didn't inform me until after the period to replace the dashboard expired, I had even asked for an estimate to replace the dashboad when the warranty period was in effect but they missed and overlooked the recall totally. I called Toyota to try to get them to reconsider replacing the dash which they refused.

- Daniel J., Columbus, MS, US

problem #76

Aug 012014

Camry LX V6

  • Automatic transmission
  • 175,000 miles

Apparently there's a huge issue with the Toyota dashboard melting. I never received any notice from Toyota that there was an extended warranty offer. After reading about it online today, I called the Toyota customer service department and was informed there was nothing they could do to help.

- Robert S., Midlothian, US

problem #75

Feb 202013

Camry XLE V8

  • Automatic transmission
  • 50,000 miles

I brought my car in to have dash replaced and was told it was ordered! 2 to 3 moths later, still haven’t heard anything. stopped by the dealer, was told dash still not in. I also had a window switch that needed to be replaced, was told we will do both together. About 4 months later called, dash still not in. I decided to check with another dealer and to my surprise was told it expired and could not been done. The new dealer was upset that I have been driving around 9 months with a switch that could have caught on fire! No one called from the 1st dealer to let me know it was expired! They had at least 3 times to tell me and didn’t.

I was advised to call 1st dealer and tell them to replace dash. I did and Gary was very rude, too bad too sad attitude! I was given Toyota corporations number. I called and was told nope, it expired!!!! But keep in mind if it was a recall SAFETY issue there would not be an expiration date. Sad part is I have a print out of the part ordered with the order number! The first dealer is declining to replace dash and stated it was never ordered! Mean while I have proof it was ordered!

This is a safety issue, the glare makes it very hard to see the road! I think this case should be reopened to make Toyota replace all the dashes no matter what! No excuses, no putting us on hold so it expires and they don’t have to replace the dashes in question!

- Darlene C., Port St Lucie, US

problem #74

Jan 012014

Camry LE 2.4L

  • Automatic transmission
  • 97,000 miles

This prevents you from placing anything on the dash because Anyang you put on it will stick and also just rubbing the surface will leave a sticky residue on your hands as well as take a layer of the dash off. If I could scrape the meal Ted part off and just leave hard plastic behind I would but I know it’d look terriable. It’s not easy to source this part either as I’ve looked online for a while but only found covers to cover it over and this I may have to do.

- Stephen B., Virginia Beach, VA, US

problem #73

May 302015

Camry SE 4 cyl

  • Automatic transmission
  • 90,000 miles

The dashboard has always been really spongy and soft. It is so shiny that the glare created makes it impossible to see anything when driving in the daytime. I really started noticing it more in 2015. I'd clean the dash with a cloth and chunks of it would come up and it was gooey. I never got a letter about it from Toyota so I figured I was on my own with it. Then I noticed a couple months ago they had an extended warranty period on it, which expired May 31st 2017. I still contacted Toyota by phone, and I was told sorry about your luck more or less. I've always thought Toyota was a good brand but things like this really turn me off to a car..

- Anthony S., Louisville, KY, US

problem #72

Jun 012018

Camry

  • Automatic transmission
  • 126,000 miles

The dashboard is very sticky. The reflection in the window obstructs my view day and night.

- Sherri S., Gray, US

problem #71

Sep 012012

Camry LE 2.4L

  • Automatic transmission
  • 140,000 miles

click to see larger images

dashboard material melting

I wasn't aware of the extended warranty for the melting dash issues, I read an article on line and called the Toyota's customer service number to find out that is already late. Extended warranty period expired on May, 2017. I explained that I was never notified by Toyota, I decided to make a complaint about this manufacturing defect resulting from poor material usage for dashboard molding.

The melted dashboard creates a reflection or glare on the windshield that impedes our ability to see the road and their surroundings. In addition to cosmetic problems, the melting dashboards may also pose a safety hazard, the chemical from melted plastic definitely very harmful. The melted dashboards must be call out by the Toyota dealers.

Thank you.

- Anaida K., Glendale, US

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