Dashboard is getting soft and shiny and pieces of it come off very easily. It reflects onto the windshield and makes it very difficult to see when the sun is out.

- Homosassa, FL, USA

Dashboard melt.

- Tampa, FL, USA

I just bought this Toyota Camry and didn't realize until after that the dashboard is very sticky and gets really shiney as the temperature rises. This causes a glare on the windshield. After researching I found out that Toyota issued a extended warranty. However they said that it expired on 5/31/17 and they cant do anything. This is a safety issue and I believe that it should be recalled and they should replace the dashboard. The car only has 68370 miles and has a long life. I do feel that my life is in danger with this known problem that they don't want to fix. Please help!!!!! this issue is all of the time.

- Belford, NJ, USA

Form #2 request #215013 chat transcript (E-mail)...".for replacement under a recall program but was told the recall has expired". another consumer posted Aug 8 2019 "defect of the dashboard for the 2007 avalon gulf specs [xxx] to be changed. One employee told me that they would not be changed because they did not contact me and when I was not convinced by his answer, another employee came to me and said that the offer of replacement had ended and also they are not calling to be replaced but the customer who goes to them to claim the replacement is approved after consulting the main company". my 2007 Camry has approximately 57,000 mi. I owned a 2nd vehicle until it was donated May 2015. "everytime" I go in for service maintenance, because of low mi and excellent interior and exterior, I am approached by a salesman to purchase my vehicle. I have owned Toyota Camry's since 1989. Where is the integrity, ethics, loyalty, respect, safety and compassion for consumers? how in god's name is it legal to sell a vehicle to a consumer with a known defect? how in good conscience can a dealer, salesman sell a vehicle with a known defect with potential hazard to the consumer's safety? I never thought Toyota motor Corp would be in the same category as all of the manufacturers which have historically deceived consumers. Toyota made promises with a dashboard warranty program that was created after two class action lawsuits were filed in 2014. The automaker concedes the dashboards can melt but says the problem is only a cosmetic issue, not a safety issue, hence the reason no official recall has been ordered. According to the lawsuit, Toyota won't be able to repair all the vehicles within the 10-year time limit of the secondary coverage warranty enhancement. Primary coverage of the warranty program expired on May 31, 2017. The lawsuit...".form #3 to follow information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lexington, SC, USA

Hello my name is [xxx], my mother -in-law passed away in November 2017 after a long battle with old age and bad health condition, we picked her car up and found that the dash is a gooey sticky mess almost melted. We contacted the dealer and they said the offer to replace the dash has expired. We contacted Toyota and they said sorry can not help you, so here we are with a car that has a bad dash and a bad paint problem. Hoping you may be able to help us get this car repaired by Toyota. Sincerely [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Gardendale, AL, USA

The contact owns a 2007 Toyota Camry. The contact noticed that the dashboard was sticky. The contact also stated that the dashboard became shiny and that the reflection of the dashboard obstructed her vision. The contact was concerned that while driving, the reflection of the dashboard could cause a crash. The contact called loving Toyota at (936) 699-1000 (located at 1807 S medford dr, lufkin, tx 75901) where it was confirmed that the recall had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the vehicle was ten years old, and the recall expired. The contact declined to have the recall repair completed since nothing was wrong with the vehicle at the time. The contact was provided case number: [xxx]. the recall details were not provided. The approximate failure mileage was 88,000....updated 11/12/17/ information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Nacogdoches, TX, USA

The contact owns a 2007 Toyota Camry. The contact observed that the dashboard surface was melting, which caused a glare that affected her visibility while driving. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 134,000.

- Riverside, CA, USA

Letter from senator warner on behalf of constituent re Toyota warranty enhancement 2007 Toyota Camry. The consumer stated he was notified of a condition concerning the dashboard and it would be replaced free of charge. However, the parts were not available.

- Lynchburg, VA, USA

The contact owns a 2007 Toyota Camry. The contact stated that the vehicle's dashboard cracked. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000. Updated 04/06/16 the consumer stated the dealer replaced the dashboard. Updated 04/20/16.

- Northwood, MA, USA

Car dashboard when exposed to sun, gets sticky and glossy. The reflection on the windshield creates hazardous driving condition. The dashboard material appears to be vinyl. This should be investigated, Toyota motor co. Did send a letter informing that they are aware of this situation, but has no resolution or time frame in solving this problem. This is unfair to consumers.

- Mustang, OK, USA

Melting dashboard causing glares on the eyes and therefore driving becomes dangerous. The dashboard becomes sticky emitting some fumes that could be hazardous to ones health if inhaled for extended period of time. Scare to rive my new born baby in the car for fear of bad fumes out of the melting dashboard.

- Largo, MD, USA

Sticky/melting dashboard.

- Garland , TX, USA

Dashboard is melting and when the sun hits the windshield I can't see the road due to a glare.

- Sugar Land, TX, USA

Melting dashboard.

- Hialeah, FL, USA

Dashboard peeling and sticking...airbags on passenger side.

- Victoria, TX, USA

A "sticky" and cracking dashboard from Florida heat causes a huge glare on the windshield. This makes visibility extremely limited while driving. I have not used any cleaning or polishing products on the dashboard. I am convinced it is just from high temperatures and humidity over time. After noticing the problem I tried to reduce direct sunlight on the dashboard by using windshield covers; however, the dash still remained "sticky" and the covers just simply stuck to the dash. The issue used to only occur when it was hot outside, but now the dash has been "melted" so much so that it has become glossy. Which means even in cooler temperatures the dash reflects any sunlight and causes a glare on the windshield. Again, this issue highly decreases visibility while driving. It is often difficult to perform the easiest maneuvers simply because you cannot see. I have even bought expensive polaroid sunglasses to somewhat reduce the glare, but visibility is still difficult. I am concerned about this issue, because it can easily cause an accident which could have been prevented. Please let me know the best way to handle the situation. Thank you for your help.

- Tarpon Springs, FL, USA

After owning my 2007 Camry for over 3 years the dashboard begun to melt. When touching the dashboard you can immediately feel the stickiness and imprints are left after a simple touch.

- North Miami Beach , FL, USA

My dashboard started melting leaves a residue anytime I try to clean it. This creates a glare when I drive.

- Downey, CA, USA

Melting dashboard.

- Miami, FL, USA

The dashboard is literally melting away.there is a horrible sticky, gooey substance that is oozing out of the entire dashboard.you cannot touch or clean it, and when driving in the direct sun, it creates such a reflection on the window that you can hardly see. I have approached Toyota on this issue several times, only to be told that they have never heard of this and that the reason the dashboard is melting is because I live in Texas austin.

- Austin, TX, USA