7.4
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a 2007 Toyota Camry in March 2006. This new vehicle had several defects including the replacement of a dash by the dealer after delivery. The quality of the brake rotors on this vehicle are unsatisfactory. I have had the rotors replaced five times. The vehicle has approx. 46,000 miles. I have had two independent repair shops evaluate the factory rotors and they both come to the same conclusion, poor quality rotors. It's not how the vehicle is being operated since we are not causing anything that would cause these rotors to warp the way they do. We do not drive our vehicles hard, just to cause more maintenance expenses. Toyota has paid for replacing the rotors once. They have also charged me twice for the same work and I have paid twice to another auto shop. I tried to file a complaint through Toyota and that was useless. I will never purchase a Toyota vehicle again. Real sad how they were handling my complaint.
- Palmdale, CA, USA
My husband & I purchased a 07 Camry. A few weeks after purchase, husband noticed problems. Transmission was not "acting" right. The car would hesitate for a few seconds when we given gas or sometimes accelerate when we did not; the brakes were bad; & steering column "shook" when we drove over road bumps or speeds > than 50. Over next few months when we took the car in for service & voiced our concerns, the service person would tell us that he could not find anything wrong with the car regarding our concerns & during one visit, they drove the car 18 miles & still could not find anything wrong. One day I was getting on freeway & tried to increase my speed, the car stalled for about 4 seconds, as I looked in rear view mirror I saw another car coming behind me at a really fast speed. I was trying to determining what to do as the car appeared to have actually shut off, when it just surged forward & I was moving again. Needless to say, this scared the crap out of me & I called my husband & told him what happened. I felt that if we did not do something, we could potentially have an accident, get killed or kill someone else. I finally called the corporate office & told them our story. They instructed us to take the car to the service dept for an assessment. After assessment the mechanic told me that my steering column needed to be replaced; my rotors were completely warped; and they may have to overhaul my transmission but were going to try & reset it to see if that would help (apparently it is run by a compt which tells it how fast or slow it to go when the accelerator is pressed) apparently the computer was not functioning properly or had a "glitch." They reset the transmission & told my husband & I to drive an additional 500miles to "break-in" the transmission & let them know our thoughts. Well, we have driven the additional miles & we both feel as if the transmission is slipping again. We are at wits end w/this dangerous $30,000+ car.
- Sacramento, CA, USA
- Appleton, WI, USA