10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
52,250 miles

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problem #4

Jun 232011

Camry 6-cyl

  • 68,000 miles
I open my sunroof leaving before I pulled out of my garage. I stopped for a red light and made a turn. 5 to 10 seconds after I turned I heard a loud explosion that sounded like a gunshot. I checked my door windows and the appeared fine; I slightly closed my sunroof and saw that the glass was shattered in a million pieces. The gunshot sound was the sunroof exploding in my 2007 Toyota Camry. My car only has with 68,000 miles on it. Toyotas are made to be driven 300,000 miles. This explosion occurred while my sunroof was in open mode. I took my car to Toyota and was told that maybe a rock hit the sunroof. I told them that it wasn't possible since the sunroof was open when the explosion occurred. The explosion caused the glass to shatter. I called my insurance company was told that if it is determined that this explosion was a manufacturer's (Toyota) defect that Toyota was responsible for replacing the sunroof. I called Toyota and was told that if I didn't have an extended warranty that this item would not be covered. The dealer told me that they would replace the roof for $1080. I told them that this item should be working at the mileage that I have and that they needed to replace it. I also told them that I have owned 3 other cars with sunroofs and the mileage was way past my current mileage that I have never seen this type of problem. I called the 800 number and filed a complaint and they told me that they weren't going to pay for this item. I told them to file it as a complaint. I also told them that I was going to file a complaint on Toyota.

- Perris, CA, USA

problem #3

Sep 062010

Camry

  • 80,000 miles
The contact owns a 2007 Toyota Camry. The contact stated that while driving approximately 65 mph, the sunroof suddenly fell off of the vehicle. The vehicle was taken to an authorized dealer where the contact was told that he would be responsible for repair costs. The vehicle had not been repaired. The contact called the manufacturer who advised him to visit the dealer. The current mileage was approximately 82,000. The failure mileage was approximately 80,000.

- Fontana, CA, USA

problem #2

Oct 172008

Camry

  • 61,000 miles
Driving down the interstate at about 65 mph. Sunroof exploded out. Glass went all over my husband, almost causing a wreck as he was in rush hour traffic. Took the Camry to dealership (after taking pics), they commented "oh, we've seen this before." Fixed the sunroof, and charged $1000. This is dangerous. Nothing hit the window, or it would have shattered in instead of exploding out. Maybe something to do with the pressure in the car.

- Friendswood, TX, USA

problem #1

Oct 292006

Camry 4-cyl

  • Automatic transmission
  • miles
I was driving on the interstate in my new 2007 Camry when the sunroof exploded. Glass poured into the car leaving a sizeable hole. We did not hear or see anything hit the roof before the explosion. The dealer will replace the roof for $1080. I have only had the car two weeks and it seems Toyota should cover the cost. Because it is not a warranty item, the dealer provided a phone number for the Toyota experience center for assistance. They gave me a reference number but told me to contact the dealer.

- Fishers, IN, USA