10.0
really awful- Crashes / Fires:
- 7 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 61,381 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The padded dash panel has failed so that it cannot provide impact protection because of hard material that has chipped and cracked. The dealer inspected the problem and gave me a repair estimate of $2800. I complained to Toyota and was told that the extended dash warranty ended in 2018. Prior to failure, the dash was sticky but not chipped and cracked. Why is Toyota allowed to stop any warranty or compensation for dash impact protection on my 13 year old vehicle?
- Arlington, VA, USA
The contact owns a 2008 Toyota Camry. The contact stated that the dashboard was sticky to the touch and reflected sunlight while driving. The contact stated that it seemed as if the dashboard was melting. The contact called the dealer Toyota world of lakewood (1118 ocean ave rt 88, lakewood, NJ 08701, (732) 364-9000) who informed them of a voluntary customer satisfaction campaign that addressed the issue. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 63,000.
- Lakewood, NJ, USA
The contact owns a 2008 Toyota Camry. The contact stated that the dashboard melted and became sticky and reflective. The contact called the dch Toyota of oxnard dealer located at 1631 auto center dr, oxnard, ca 93036, (805) 288-7692, and was informed that an unknown recall on the vehicle was expired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 115,000.
- Oxnard, CA, USA
My dashboard has somehow melted and is completely sticky! there are so many things stuck to it and cannot be removed- an entire piece of paper, plastic pieces, fizz, dirt, etc.. I honestly do not know how this happened but it has gotten worse over the last year. I've tried to have it repaired but the price is outrageous, I do not know what to do at this point. My concern has heightened during the covid pandemic, as I'm paranoid that germs and many other things might be stuck on the dashboard. I'm not sure how likely that is, but I would really appreciate a recall or some sort of repair on behalf of this issue- as it is a fault of the manufacturer! thank you for your time.
- San Diego, CA, USA
The contact owns a 2008 Toyota Camry. While driving, the contact noticed that the entire dashboard was very sticky and pieces were falling off. The failure created a glare on the dashboard when the sun reflected on it, which prevented the contact from viewing the road clearly. As a result, a crash almost occurred. The contact called bennett Toyota of lebanon (1509 quentin rd, lebanon, pa 17042, (717) 202-8888) and scheduled an appointment. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and informed the contact that the previous owner may have received a notice for an unknown recall that closed in 2017. The manufacturer informed the contact to place a cover or sheet over the dashboard. The approximate failure mileage was 96,000. The VIN was not available.
- Lebanon, PA, USA
The contact owns a 2008 Toyota Camry. The contact stated that the dashboard melted. The liquid from the failure created a blinding effect and the contact could not see the road. Vandergriff Toyota (1000 w interstate 20, arlington, tx 76017, (817) 533-4240) was contacted and refused to service the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 150,000.
- Mansfield, TX, USA
The dashboard in my car, a 2008 Toyota Camry, has started to melt. It is sticky and discolored with a slight sheen. It may potentially melt to the point where it starts to reflect in the window.
- Grand Prairie, TX, USA
The contact owns a 2008 Toyota Camry. The contact stated that the dashboard was shiny and sticky, which created a serious sun glare. The dashboard seems to be melting and disintegrating beyond repair and really needs to be replaced. The vehicle was taken to hendrick Toyota concord (704-467-8287, located at 7670 bruton smith blvd, concord, nc 28027) and was informed to call the manufacturer. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 175,000.
- Charlotte, NC, USA
The stickiness of the dashboard, and the shiny/reflective surface the dashboard creates, as a safety harzard.
- Virginia Beach, VA, USA
The contact owns a 2008 Toyota Camry. The contact stated that the dashboard became sticky and shiny when the temperatures were warm. The failure created a glare that impaired the driver's visibility. The cause of the failure was not determined. Sun Toyota (3001 us highway 19, holiday, fl) and the manufacturer were notified, but no assistance was offered. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
- Trinity, FL, USA
The contact owns a 2008 Toyota Camry. The contact entered the vehicle and noticed that the dashboard melted without warning. The vehicle was taken to cabe Toyota Scion (2895 long beach blvd, long beach, ca 90806, (562)-997-8545) for diagnostic testing, but no cause or remedy were found for the dashboard melting. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and informed the contact to file a complaint with NHTSA. The failure mileage was 69,300. Consumer stated dash leather board is melting. Updated 01/31/19
- Long Beach, CA, USA
The dashboard on my 2008 Toyota Camry is melting, and in the process becoming sticky and shiny. The stickiness is a nuisance, but the shininess is a hazard as it promotes heavy glare on the windshield. It makes me on a sunny day they can lose sight of the road, I almost hit another car due to the visibility. This is on the news, internet. I didn't receive any letter from Toyota about enhancement warranty and even when I check with Toyota dealer they said it has no recalls. Now Toyota said my car out of warranty 7 mpnths ago, and they can't do anything. This should be a recall.
- Acworth, GA, USA
Dash board and steering wheel is melting and the dash is causing a terrible glare on drivers wind shield making visibility hard. Hands tend to stick to the steering wheel. I did buy a cover to help with this.
- Altoona, AL, USA
Dash material seems to be melting and reflection is causing visibility issues with reflection on windshield. Dash has turnes into a putty type consistency which is stickky to the touch. It is not a crack due to heat exposure!!
- Dallas, TX, USA
Sticky dashboard causing serious light reflection when driving and engine burning lots of oil. Have to keep up with topping engine oil often even though oil change not due
- Dallas, TX, USA
The driver right side on the door & right side fender near the hood, samething happening, water getting under the clearcoat. I did some research there are lot of people with 2008 Toyota's having the same issue, there should I have been a recall on this, this is a defect! I am reporting this to us deparment of transportation, NHTSA, too many people having this issue with 2008 Toyota's
- Newport News, VA, USA
When I bought my car, the passenger sunvisor wouldn't stay up. The dealer said it was about a $500-$600 part & he wasn't going to pay to fix it. Being that I never sat in the passenger side it did not bother me. There was however a recall on this part, & after many attempts to contact a local Toyota dealership to order the part & schedule to get this fixed by the time allotment they had placed. So, my actual complaint is that they placed a time allotment. Because, after that time allotment expired. All of a sudden the drivers side sun visor broke. You don't think about how useful a sun visor truly is, until you are no longer able to use it. It's installed for a reason, not to be something fancy in a car. I can't tell you how many times, the sun has played a major role in almost causing an accident due to failure to see oncoming traffic, traffic lights, etc. Clearly, Toyota recalled this due to the many failures it had already received. If, I was aware that the $500-$600 part was going to break a month after it's recall date. I most likely would of tried to get it replaced somehow? of, course they won't fix it until it's broken. It's going to be awfully hard to get a fair market value when trying to eventually trade in the car or sell it outright. When, it is obvious that something is wrong with the car. And, nobody is going to pay $500-$600 to fix this. So, for major safety issues to try & stop a wreck or fatality from occurring please do something about this. Thanfully, my airbags have not been recalled yet! Toyota is liable for this, & they should be mandated to fix this! the recall was for 2007-2011 Toyota Camry's
- Blue Springs, MO, USA
During an accident in November of 2015 I received substantial injuries as a result of the airbag not inflating or the seatbelt engaging. I spoke with the body shop as to why neither system worked as designed, they could not answer this question. They believed that the sensors were compressed to engage the air bags but it did not engage. They also noted that when I hit the brakes the seatbelts should have locked which would have kept me stationary instead of allow me to hit the driver door jam above the steering wheel. Both vehicles were in motion. The vehicle that hit me made a left turn into my front left quarter panel damaging the entire panel and part of the front driver door.
- Aiken, SC, USA
Received recall to replace melted dash and I have been trying to get it fixed for 3 years. Toyota dealership keeps giving me the run around.
- Cape Coral, FL, USA
- Santa Rosa, CA, USA