10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 30,774 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
11 days ago the marina Toyota dealership performed both Toyota recall repairs on my 2008 Camry. On March 10, around 0519 am, I was starting to park my car at the gym. I applied the brakes to slow into the parking stall. The moment that I applied the brakes; the engine started to race; the car lurched forward; the brakes were useless in stopping the vehicle; and I could not steer the vehicle. My vehicle slammed into a parked Jeep cheroke; the Jeep inturn collided with a parked Subaru outback. My vehicle was towed to the dealership and we are waiting for Toyota's technicians to examine the car. I am very thankful to god that no one was injured or killed in this incident. However, I firmly believe that my Camry is unsafe and I will never drive it again. I have written the vehicle off as a total loss. Since I am a jehova witness, I cannot sell the vehicle because then I would be blood-guilty if anyone was injured or killed by the vehicle. I am a electrical engineer with a masters degree in electronics and control systems. I have 32 years experience in systematically solving electrical problems (particularly intermittent electrical issues). In my case, given the simultaneous failure of multiple systems (engine RPM control, braking and steering), the cause is definitely electrical, not mechanical. My experience with computer controls strongly suggests that the key hardware involved is the on-board cpu. Therefore, in my professional engineering opinion, Toyota has not determined the root cause of the sudden acceleration problem.
- Los Angeles, CA, USA
On 1/16/09 I rear-ended a Mercedes SUV after attempting to stop my 08 Toyota Camry. I could not make it slow or stop, even having sufficient space on the road to do so. As a result, I had significant damage to the front end of my Camry, a $500 deductible to pay as well as two weeks of not having the car in use. I also have been doubly penalized in the fact that my car insurance has gone up. At the time, Toyota claimed there was nothing wrong with the auto, it had to be driver error. I have had all of the "recall" work done on the car. It has still been "racing" it's own engine when stopped at red lights etc. I no longer feel safe in this vehicle. I did trade it in, but had to suffer a loss of $$ in the fact that it had little value to anyone. The dealer plans to dump it as soon as the title comes thru. He will not put it on his lot for resale. I just wanted to let you know that this problem is continuing even after Toyota states there is nothing wrong.
- Ballwin, MO, USA
Safety issue with my 2008 Toyota Camry hybrid I have 2008 Toyota Camry hybrid. It is extremely unstable on snow. The car skid a lot on snow and brakes are not very efficient on snow. My car has skidded several times and I am worried about me and my family's safety. I reported the matter to Toyota on their website on Nov. 26, 2009. Toyota responded back on Dec. 3rd via email saying that they have opened a file (#0912105992/ incident: 091126-000277) and a case manager will contact me. Till date no one has contacted me. I spoke to go Toyota, centennial Colorado based Toyota dealer personnel and he said I should pursue the matter directly with Toyota. He acknowledged that they have received complaints about poor performance of Toyota's hybrids in snow. I am really upset about Toyota's handling of the case as no one has contacted me so far. In fact they were quick enough to even send me a customer satisfaction survey on how was their response without even contacting me. To be on the safer side I changed my tires with high quality Michelin tires. The oem Bridgestone tires were very poor on snow from day one of my purchase of Camry hybrid. On Nov. 22, 2009 while I was traveling with my family I had a narrow escape when my Camry skidded and hit the sidewalk. At that time it had barely started snowing with less than 1 inch of snow on the ground. The car could not even climb a small slope on the road while other cars were passing by without any problems. This incident has made me nervous about driving my car on snow. After tire change the stability has improved but I still feel that braking and stability is big issue with Toyota Camry hybrid. This model is not mentioned in current recalls but I would request NHTSA to investigate the stability of Toyota hybrids on the snow. - best regards.
- Highlands Ranch, CO, USA
- San Jose, CA, USA