6.6
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 75,200 miles
- Total Complaints:
- 7 complaints
Most common solutions:
- door locks (2 reports)
- not sure (2 reports)
- replace actuators (1 reports)
- replace door lock motor (1 reports)
- took car to the dealer and had them replace the door lock (1 reports)
This problem may be covered under warranty. Ask your Toyota dealer.
I always had problems with the door locks. I bought this car brand new, and after a few months the door lock from one of the back doors stopped working, dealer replaced it under warranty. A few month later same thing happened to the other back door. Dealer also replaced it under warranty. Then a few month later the front door next to driver stopped working, same thing dealer replaced it under warranty. Last year, December, the driver's door lock stopped working. I took the car to the dealer and to replace the door lock it will cost me more than $300 for the part plus labor. And now the door next to driver stopped working. I hope Toyota step up and try to fix this, because now with two door locks unserviceable the repair cost is going to be more than $1000.
- biglou74, Cooper City, FL, US
TOYOTA CUSTOMER CARE LESS- Second time locks have failed. Estimate this time is $1200+. Called the Toyota Customer "Care" number, who not only hasn't called back after three months, but when I call, the girl I talked to"April" isn't there. I called probably 4-5 times, she is never there and of course, they will have her call within 24 hours. She never calls, I think this must be a fictional person. I am a older lady who doesn't have small children so i know this a defect and not worn out. At one point a gentleman who got the pleasure of talking with me about the car, said he could see a note where they could offer me up to $650 reimbursement to pay toward the $1200+ bill, but of course April would call and discuss I am insulted that they will not provide the same loyalty that I have had with them and feel they should replace the locks at their expense. At this point I don't know if I am more angry about the no working locks, or the complete lack of customer service. I have had all Toyota vehicles since 1993 and insist that my husband always use 4 Runners in his business fleet. TOYOTA =TROUBLE A couple of years ago, I had two door locks quit working on drivers side. Very expensive to replace but since over 100,000 miles(approx 102,000) knew it wouldn't be covered. I had a mechanic replace with Toyota parts(around $650 as I remember) and then about a year after, same issue except this time Drivers door and the two passenger locks are not working. Called back again today, this time a Michelle said April off again but would have Aprils supervisor call back within 24 hrs. I have not had any problems in the past so I had no experience on their customer " care", but I doubt seriously that I will ever purchase another Toyota. Any good car replacements recommended for my two 4Runners, 1 Camry and 1 Corolla?
- Anita P., Buffalo, KY, US
The auto locks won't all lock at the same time. I have to manually lock each one. Electronic key is useless.
- shariglam, Ocean Springs, MS, US
AUTOMATIC DOOR LOCKS DO NOT WORK. MUST OPEN DRIVER SIDE MANUALLY AND THEN UNLOCK OTHER DOORS FROM THE INSIDE. I JUST BOUGHT THE CAR AND THE PREVIOUS OWNER SAID THE PROBLEM HAS EXISTED INTERMITTANTLY FOR A FEW YEARS.
- mijdaeh, Houston, TX, US
My car locks takes turns not working and alot of the time only one will work. You have to manually lock and unlock the doors it didn't happen until my warranty ran out.
- Ashley W., Irvington, AL, US
This was about one month after I purchased my 2009 Camry SE. The back passenger's side door lock stopped working when I tried to use the auto door locks from the button on my driver's side door, and the button on my key. I took it to the Toyota dealer, and wasted about 5 hours of my life waiting on it. I think that they said they replaced an actuator. It's funny because a few months later the same thing happened to the Driver's side door. I had to go back to the dealer, and have it fixed also. Then guess what....yep, it happened again to the passenger's side door. This was at about 34k miles. Right before my warranty expired. And now recently the rear driver's side door has the same problem. But my warranty is now expired because I have 45k miles on my car. So I guess I will be repairing this one! This is SO annoying. Does Toyota just use really cheap parts???
- steven04578, Daphne, AL, US
Toyota DOES have a problem with door lock actuators and they won't admit it! This is B.S. and hope the government will show some balls and step in with this. Had two Camry's and first one all door lock actuators were fixed under warranty but this Camry is out of warranty, and only has 50,000 miles, and all door actuators are bad. Now looking at over $1200 to fix. Toyota has a problem with these!!
- 1965cobra, Dubuque, US