10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,079 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
As a group leader working at the Subaru of Indiana plant I was told to ignored a pokey system being turn off that detected lose or missing bolts on the front seats of the Toyota Camry. Numerous car seats with missing or incomplete torqued bolts where found after leaving the car seat assemble area the Toyota Camry is manufactured at the Subaru of Indiana plant. There is an email where my boss explains its not a serious safety issue.
- Indianapolis , IN, USA
On Wednesday March 17, 2010 I took my 2009 Toyota Camry to my local Toyota dealership in chester, va to have my vehicle serviced due to the recent recall issue. This morning while driving to work I noticed that when I let off the gas pedal, my car accelerates just a bit and/or sticks just for a few moments and then decelerates. The vehicle was doing this prior to the service, and is still doing this after the vehicle maintenance was completed yesterday. I feel that whatever "fix" Toyota is performing on the recalled vehicles is not working. I feel it is not a mechanical issue, I feel it is an electronic issue. I have read that others are having the same issue with the "fix" Toyota is issuing for their vehicles. I am at a loss of what to do since Toyota doesn't seem to have a reliable "fix" for the recalled vehicles yet. I don't know what this information will accomplish, but I just wanted to put it out there just in case it is helpful. Thanks, concerned Toyota customer.
- Chester, VA, USA
I parking lot. Put car into drive and pressed the accelerator to pull out of parking space. Car accelerated quickly and stopped when car hit telephone pole. Due to short distance car travel, was unable to apply brake before hitting the telephone pole.
- Chicago , IL, USA
Almost everyone knows that Toyota had recalled 4M cars, and one of the cars is the latest model of Camry, I own 2009 Camry, sent to dealer. They reset the computer, installed a brake override system, inserted a steel bar into the pedal assembly, and cut 1 in. Of the plastic shoe pedal and rounded it at the end. Now the plastic shoe pedal is not only shorter but also slippery because they rounded it. Before modification, the shoe pedal measurement is around 4.5 in X 1.5 in. Square with 2 horizontal lines at the end of the shoe pedal. (2 horizontal lines at the bottom prevent foot from slipping and square shape to have enough room for the foot to step on). Now, they cut short the shoe pedal, the measurement is 3.5 in X 1.5 in (rounded, eliminated the 2 horizontal lines), it not square anymore. I looked at others cars, Honda, Nissan, Ford, volks, ...none of them have a shorter and rounded shoe pedals...the shoe pedal is design to have a certain length and square at the end. This is not a good call form Toyota. This is not a safe. Toyota is trying to design it to prevent interfere w/ the mat, unfortunately all they have to do is to make sure that their mat is intact and clip on. I called on the dealer and complained about it...they advised me to call the Toyota hotline, which I did. They said they will look into it. I am only one voice. Others might not notice it. Until it is too late. This is a concern that I think should be looked upon. Many lives have been lost already...we do not want to add more people in the list of deaths or injuries. Please hear this message. Thank you.
- Norwalk, CA, USA
Toyota Camry post recall fix - issues 1. Toyota Camry car suddenly accelerated and brakes did not work. Car ended up in a ditch and needed to be towed 2. Toyota Camry recall fix was done 2 days before the incident. A metal shin was inserted into accelerator assembly pedal along with car software (break overrides accelerator). Really bad customer experience - no quick response to the issue - have roadside assistance but was denied any towing charger at the dealership - nobody called me for 2 days to let me know status of the car - lost my keys and kept me waiting.
- Buffalo Grove, IL, USA
Below you will find the email that I sent to Toyota on February 7, 2010 as well as the response I received. To this date I have not received any other communication from Toyota. I truly believe that one of these safety recalls led to my car accident in November, 2009. My vehicle was included in both the floor mat and accelerator recalls. Discussion thread customer 02/07/2010 09:51 am I had a car accident 11-30-09 which resulted in the total loss of my 2009 Camry le [xxx]. due to the closed head injury I received, I am unable to recall the accident. However, viewing the accident report, it appears my vehicle was traveling much faster than I travel on this roadway. It was noted that my side airbag did not deploy when my vehicle struck a tree on the drivers side door. Due to the recalls, I am now concerned that one of the recall issues was the cause of my accident. My car is now at a salvage yard near atlanta, ga. And I feel that Toyota should be concerned enough to check my car for defects. I bought this car based on your reputation for dependability and safety, and now due to the recalls, I can't imagine buying another Toyota. Perhaps my greatest concern are media reports that Toyota has been aware of these problems for quite some time and chose not to notify owners. I now have to wonder about this companies ethics. Date: Sunday, February 7, 2010 12:51 pm from: Ask Toyota subject: Safety shortcomings [incident: 100207-000212] thank you for contacting Toyota motor sales, U.S.a., Inc. We appreciate your consideration and hope to have your email addressed as quickly as possible. Our current office hours are Monday through Friday from 5 am to 6 pm and Saturday 7 am to 4 pm pacific time. If you need immediate assistance, we recommend you contact the customer relations manager at your local Toyota dealership.
- Chickamauga, GA, USA
Twice within a week my gas pedal did not release, resulting in a continued acceleration for my 2009 Camry hybrid. First time was on an exit ramp where I release pressure on the pedal to slow down but it did not move for a few seconds. The second time was pulling out and needing to quickly accelerate, I then released pressure, but the car continued to increase in speed. Both times I move the floor mat toward my seat, and the second time required shifting the car into neutral. After the second incident, I took my car to the dealer who sold it to me and reported the above. They looked at the mat and secured it with clips that were not there before. This was prior to the pedal recalls.
- Western Springs, IL, USA
Sticking gas pedal on my 2009 Toyota Camry hybrid. Caused un-intended acceleration an almost an accident as I was crossing a divided highway near my home. This situation has happened to me at least 6 times in the last 2-3 months. The problem appears to be happening more frequently, where the gas pedal suddenly sticks and the car races out of control. I feel the cars is unsafe to drive.
- Marietta, GA, USA
In san diego earlier this year, at night, to enter heavy ast moving traffic from on ramp floored gas pedal in 2009 Toyota Camry with new heavy duty floor mats, and had max runaway acceleration. Was able to stop with heavy brake pressure, hitting stop engine button didn't work. Checked everything I could and tried again, same response, called 911 and got tow truck on the way. Finally figured out floor mat had caught gas pedal and was holding it down. Pulled floor mat back into place, and then no problem. Told 911 as I recall to forget the tow truck. Got up to 40- 50 or so mph. Haven't reported this to Toyota yet.
- Westminster, CA, USA
- Indianapolis , IN, USA