10.0
really awful- Crashes / Fires:
- 7 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 45,477 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My Toyota Camry dashboard is melting, and becoming sticky and gooey.there's a glare that reflects on the windshield from the shiny dashboard, which creates visibility challenges while driving. I was never notified of the recall back in 2014.
- Grand Prairie, TX, USA
Melting sticky dashboard causing glare obstructing vision
- Dallas, TX, USA
The dashboard is melting and has been for several years. I have never received any notice regarding this problem.
- Fort Worth, TX, USA
The sun visor will not stay up. It drops and hangs down blocking the driver's visibility while driving.
- Honolulu, HI, USA
Dashboard is starting to melt, crack, chip and become gooey. I have been to the dealership 3 times and on the phone with Toyota customer service 2 times, and they both keep redirecting me to each other. I have expressed concerns about the integrity of the airbags since the dashboard is melting. Toyota is aware of the situation and is refusing to assist in any way. Apparently, there was a recall that has since expired, however I was never notified. This causes great concern for myself and others since this is a known factory defect that Toyota is not addressing with ease or honesty. A melting dashboard is a great safety concern that could have grave consequences.
- Oak Creek, WI, USA
Sun visor is broken -Toyota will not fix it.they said it was expired in 2015 & they want $150 to fix it. Is that true the recall expired in 2015? it broke 1 year ago.
- Whittier, CA, USA
Drivers side sun visor will not stay up. It has gradually gotten worse to the point it won't stay in up position or fully toward the windshield either. It is really a visibility issue but didn't seem to meet that criteria. I am sure that their was a recall for this some years back, but it is not listed on the NHTSA or Toyota websites.
- Coeur D' Alene, ID, USA
Dashboard melt - dash when heated by sun or temperature -melts and turns into a glossy glue consistance which reflects on windshield and prohibits sight thru the glare - prevents driver sight and safety paper sticks to it and so does any flying bugs, trash, or other objects it comes in contact with. You cannot see on coming traffic or navigate turns safely.
- Ofallon, MO, USA
Excessive engine oil consumption (extremely bad).
- Troy, MI, USA
Toyota is aware that they manufactured this car and others with a defective dashboard. They have already been sued for this. The melted dashboard causes a glare in the window making driving unsafe and people have been in accidents. Plus, the goey dashboard may cause the airbags to fail. Rather than recalling the defective cars and replacing the dashboards on all these cars, Toyota chose to offer a 10 year warranty. First of all, I never received notification of this warranty, but it would not have made any difference if I would have, because the problem occurred in my car 2 months after the 10 year warranty expired. Car brakes wear out, tires need replacing, dash boards are not suppose to melt! I imagine Toyota expects the dashboards to melt in most cars after 10 years and this is why they offered a 10 year warranty. They can now profit from their own manufacturers defect.
- Los Angeles, CA, USA
My Camry dashboard melted such that it is now reflective like a mirror or glass onto my front window. The glare on the front window is unsafe for clear viewing. This happened after the warranty expired on may of 2018. But, a safety issue caused by a melting of the dashboard should not have a limit to it's necessary repair by Toyota. I have videos of the danger, but your only accepting jpgs below.
- Wooldand Hills, CA, USA
My 2009 Toyota Camry le caught on fire Friday Jan 4 2018. I have no idea how it caught on fire. The only visible warning lights iilluminated was the windshield wiper light. No other warning lights active prior to fire.the vehicle was in motion at the time of the fire and was on a major highway in portland Oregon. When the first started fire we saw sparks from under the hood and smoking and the vehicle started slowing down. Then the check engine lights etc started flashing on and off.
- Portland, OR, USA
The factory provided vehicle jack is of poor quality. It bent from the middle after the very first use. If not for the tire still on the axel, the car would've had lots of damage.
- Bethpage, NY, USA
Dashboard is completely melting, scraping off
- Houston, TX, USA
Dashboard is sticky, gummy and peeling off. I found out there was a recall on this and they extended the warranty to August 30, 2018. I bought the car from a dealer in August 2017 with the problem existing but didn't know there was a recall. Toyota informed me today that they sent a notice to owners in 2014 but I didn't own the car in 2014 so never received the notice. Is there anyway to get this covered? it's gross. I can't find any way to fix it without tearing the dashboard out and replacing it myself and I'm not good at that. I can send you pictures of the nastiness. The form asks when this happened. I bought it with the problem and dealer said there was nothing they could do about it.
- Oswego, NY, USA
Dash board melting. Causes glare on windshield. And is very sticky
- Lexington, NC, USA
I didnt receive a notice on recall of dashboard. My dashboard is sticky and has cracked. Clearly needs replacing. Please respond so we can get this matter resolved. Started few years ago.
- Lake Providence, LA, USA
Shiny/sticky/melting dashboard recall on Toyota Camry. My mother has been having this issue for three years. Being that she has a language barrier she was not aware of a recall. Toyota states they sent her two notices in 01/15 and 10/15, which she cannot recall receiving and wouldnt have understood if they were in english. Now she drives around with this dashboard reflecting off her windshield at night and sometimes during the sunny days so much that its hard for her to see the road. This is a safety hazard, and I believe she can potentially get into an auto accident. Toyota does not consider this a safety hazard or recall, but it should be. The warranty should remain open until all vehicles with this problem are fixed!! if my mother has an accident, Toyota should be liable!!! Toyota says the extension for this warranty ended just last month 07/18, but after the two notices in 2015 they never sent further notices.
- South Gate, CA, USA
Driving on interstate 77 South, just North of boilvar, oh, 70 mph, heard loud explosion. Thought it was a tire. Checked to find it was my moon roof. It shattered to pieces. The hole was the size of a basketball, with remaining glass cracked to the point it crumbled to the touch. No other cars, trucks, or foreign objects were near me. The glass simply exploded. There was no overpass nearby, both sides of road were woods and I was in a rural area. I bought the car new and I'm the only owner. I will contact local Toyota dealer and have it repaired as I use my car daily. Date of incident 8/26/18, time about 8:40 a.M. no injuries, other than monetary. The interior slide cover, under moon roof was closed. Moon roof was closed. No police report filed. I covered the area with plastic and duct tape while on the road. When I arrived home, I removed the distressed glass, swept the area, and will see Toyota and glass repair facility tomorrow (Monday 8/27/18).
- North Canton, OH, USA
- Fort Worth, TX, USA