8.2
pretty bad- Typical Repair Cost:
- $310
- Average Mileage:
- 85,000 miles
- Total Complaints:
- 13 complaints
Most common solutions:
- replace actuator (12 reports)
- new computer module (1 reports)
This problem may be covered under warranty. Ask your Toyota dealer.
I have never had this problem before. I am having to replace three door lock actuators at a cost of $1400. This is outrageous. I consider functioning locks a necessity in my car.
- buster63, Louisville, US
Left front door lock actuator went out, along with the left rear door actuator and now the right front door actuator. Took to dealer for repair, $500 for left front door and $430 for left rear. Have not had right front door fixed yet. So right now I have spent $1,000 for, what I consider a necessity, doors that lock and unlock with fob or door switch. I had a Toyota Corolla for 17 years, 560,000 miles, and not one of my door lock actuators failed. The part itself is over $200, very unreasonable, probably a $10 part to manufacturer.
- buster63, Louisville, US
Already had the left front and rear door lock actuators go out on me. Cost me $1000 for those two. I have never had this happen in a car before and my Corolla had 560,000 miles on it. Now that the right front door lock has gone out. So, I am going to have to spend another $500 to repair it.
- buster63, Louisville, US
Back in 2014, I had to have the rear passenger door actuator replaced because it stopped working. It cost me $600.00. Last week, the rear driver's side door actuator started acting up, but it was fine after I got home from the grocery store. It did the same thing yesterday, and was fine 2 hours later. Today, it will not work.
I had never had this fail once on a car before, let alone twice. This is ridiculous and I feel Toyota should make steps to take care of such shoddy workmanship.
- justsomeguy, Hampton, VA, US
Had to have second lock actuator replaced on back driver door same day as back passenger lock actuator replaced. I have not had my car a year and replace a second actuator lock.
- mdreynolds5, Waynesboro, GA, US
Having to replace front driver side door lock actuator again. This makes SIX lock actuators that have been replaced! Beyond furious only begins to describe how I am feeling about Toyota!!!! My front and back passenger door need to be replaced but Toyota's one year warranty on their parts has expired! It would cost $476 per door to replace lock actuators. I feel as though I have replaced all four lock actuators once, out of those I've had to replace two of those, now I need the other two replaced but I don't have $1000 to waste. Yes, it would be a waste of time and money because Toyota's parts are worthless!! There is no sense in me having to manually lock my door to ensure my alarm sets and have my daughter wait until I can manually unlock her door to get in car. Just beyond ridiculous!!
- mdreynolds5, Waynesboro, GA, US
Having a forth lock actuator replaced, same as other three doors! My car won't set alarm with key remote because door won't lock with key remote. My cost $100.00 for fourth time!!!!! This ridiculous for any car but especially for a Toyota because it is supposed to be wonderfully made in japan??? I've had ALL four lock actuators replaced. My advice to anyone is don't buy a Toyota, they are not worth your time and money to repair.
- mdreynolds5, Waynesboro, GA, US
Had to have third lock actuator replaced. This replacement was front passenger door. Again I have not had my car a year and I have replaced three lock actuators so far at $100.00 each with my wonderful extended warranty that I'm paying for.
- mdreynolds5, Waynesboro, GA, US
Rear driver door lock actuator had to be replaced because door would not lock with remote and alarm was not setting. I haven't had my car a year and had to replace the first lock actuator for $100.00
Update from Jan 7, 2016: I'm having to manually lock and unlock the door to use it. That's why I paid for keychain remote. It is very annoying having your child or passenger wait to get in because I have to unlock door.
- mdreynolds5, Waynesboro, GA, US
Replacing lock actuator back driver door again(within 8 months). I have had my fill of Toyota and I will never do business with Toyota ever again!! I can't express how much of an inconvienence it is to have to replace all your door lock actuators only to have them replaced again. Seriously what company allows their product to be this faulty with no explanation.
- mdreynolds5, Waynesboro, GA, US
Bad design, Toyota wanted to charge almost $500 for each door lock actuator on each door. The grease inside somehow locks up. Car had 20k on it and was not under warranty because it was a 2011. Poor service which is what you wouldn't expect from Toyota brand.
- Derek M., Stockbridge, GA, US
The keyless entry automatic door lock/unlock was acting up intermittently. My wife is the driver. However, she kept complaining to get it checked out. We took it to the dealer. Each time they told us there are no problems, we can not reproduce any complaint you have told us and "no other customer has complained of this issue." This really got me steamed up, so I asked if he has reported my issue. His (Director of Toyota) response "well, no." So I explained to him, that probable other may have similar issues. On the forth time, I actually made a video of locks not functioning on my cell phone.
They called a specialist from Toyota center?? He spent 2 days with the car, then they ordered a new computer module, replaced it under warranty. Total cost would be $2,500 plus labor.
The bad part about this experience is that I and my wife were made to look like liars and people with mental issues. I am a hard working American and value my time and time of other hard working Americans.
Toyota, please listen to your loyal costumers.
- artem, Lewiston, ME, US
Door #4 - the drivers side door. I was told by a Toyota dealer it was $1200.00 per door to fix. Now I have no doors that work with the key fobs.@$#$^^&*&)(!!!!!
- lu2white, Conover, US