2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 61,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased vehicle Sept 2013 with approx 44,000 miles on it. Around April 2014 started to hear sounds like something was loose inside the car. Sounded metallic. It was due for service at 50,000 miles so I took it in. Mentioned the knocking metallic sound and they said it was the moonroof. I couldn't quite figure how they know that so soon but I couldn't leave it that day all day, just for the service. I brought it back today and they said it was definitely the moonroof. It was out of warranty so it cost me $248 to fix. When I came home I looked it up on the Toyota forum and, bingo, there were numerous complaints from owners of various years. So that's why they knew what it was right away. There are also a number of complaints here with the safer.gov site.
- Norwalk, CT, USA
I was driving on route 50 over the kent narrow bridge in Maryland when I heard a loud crash. I then heard the sound of wind and glass breaking. I look up at my sunroof and saw broken glass and a large hole in the sun roof. The sun roof exploded out, so there was very little glass in the car. I did not see any objects that would have cause this or any trucks near me that would have dropped anything. Thank god the sun roof exploded out and no broken glass came into the car which could have resulted in a severe accident. Toyota is bulking at covering this under warranty. This is a severe safety issue and should be look at very carefully. I have pictures if needed.
- Berlin, MD, USA
- Fort Sill, OK, USA