I want to bring to your attention a concern that is primarily one of safety but which also involves poor and misleading information by Toyota related to the blu-logic cell-phone connection system included as a feature on my new 2012 Camry hybrid. My concern stems from the fact that the blu-logic system, obviously coined to sound like bluetooth, and even listed on some dealer websites as a bluetooth connection, is misleadingly described as handsfree communication and a handsfree solution in the separate brochure provided by Toyota. In actuality, the system as such is at best only 50% ?handsfree. Only incoming calls may be engaged in without cell phone in hand. Outgoing calls may be initiated handsfree only if ones cell phone itself is equipped with voice-activated dialing, a 4G-type feature I would estimate only a fairly small minority currently possess. So the de-facto reality of the blu-logic system is that it forces most drivers into the unsafe practice of manually initiating outgoing calls by manually dialing with cell phones in hand. But in a deceptive omission, the Toyota guides do not even mention the possibility of making calls in this manner. Indeed, the phone-bank rep I spoke to told me, presumably with a straight face, that it was not possible to do so, even though I have accomplished it on several occasions. It is hard not to see this omission of both service and information as a cynical evasion by Toyota, part of a cost-cutting effort to appear to offer handsfree in-car cell-phone service, a la bluetooth, while actually providing an unsafe system which forces a driver to use hands to make calls. And part of this evasion appears to include a cover-up when a customer raises the issue.

- Marlborough, MA, USA