10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 42,030 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Unknown. The vehicle shutters tremendously while traveling between 40 and 60 mph.
- Auxier , KY, USA
My 2013 Camry shudders when I am accelerating, usually between 15-30 mph. It can be alarming since I expect the car to accelerate quickly but instead it shudders. I was making a right hand turn at a stop light, I went to accelerate and my car shuddered so badly and failed to accerelate so I was almost rear ended. This is a major safety concern when the gears do not properly change during operation. My local Toyota dealership diagnosed it as being a problem with the torque converter. I am aware that Toyota issued a Warranty Enhancement Notification - ZE5 to do three things, put in a new torque converter, additional transmission pan magnets, and update the software. I purchased my vehicle in 2019 and was not made aware of this by the Toyota dealership at the time of purchase nor did I receive anything in the mail. Now, Toyota refuses to correct this problem even though it continues to be an issue with owners of these vehicles.
- Apex, NC, USA
The transmission malfunctioned during acceleration. Toyota acknowledged the defect torque converter was used for 2012 - 2014 Camry. However, the manufacturer refused to repair or replace it because the car haven't been driven during COVID pandemic, and warranty expired. During the acceleration after traffic light or lane merging, the car would shudder, stall, jerk and shake. This could get others or myself killed because the car suddenly slows down or stops. The defect torque converter has been inspected and confirmed by a local Toyota dealer (Bernardi Toyota), but they refused to address voluntarily. There was no warning, or error prior to the failure. It happened suddenly from a few months ago, with ~100,000 miles. So basically, the manufacturer (Toyota) is aware that they sold a defect product, which could get someone killed, but refused to repair or replace it. They just hoped customers didn't drive the cars and let the time lapse, then they are off the hook. I am attaching the documents issued by Toyota, where they acknowledged the defect parts.
- Sudbury, MA, USA
Transmission torque converter recall... I bought the car 2 years ago used didn't kno about the recall... when the transmission started the shutter I looked it up.... this was last year... everytime I go to toyota since they have been giving me a hard time... when I finally found the recall number info for them they took so long till the recall was over now they want me to pay for it out of pocket... I don't think that is very fair on their end or customer friendly
- Frederiksted, VI, USA
transmission is pausing around 20mph and bad shudder around 45-50mph with transmission. Just bought this car in June 2021 problem has been going for about 3 months since owner vehicle.
- Mcdonough, GA, USA
Torque Converter started shuddering a couple of weeks ago. I was stranded in busy intersection for just long enough to scare me into understanding that this issue is dangerous. I found that Toyota had issued LSC E03 - Limited Service Campaign and I was not notified. There was no recall. Instead there was a window of time that I missed, apparently. How many 100's of thousands of Camry's are having this same issue but were unable to afford the cost after Toyota's Warranty Extension ended? I would bet it's alot. This will impact young peoples, and the working poor especially hard because they are the ones buying used cars, and they typically don't have the time or the money for expensive repairs. Even if the repairs are for safety. So, they will be driving the cars with a known safety flaw designed and sold by Toyota.
- Rogers, AR, USA
While driving have noticed shuddering at random times. Car just now has 134k on it and the service records never showed what computer update was done. Was unaware of any issues with torque converter issues. Have had cruise control set to speed limit and had car acceleration up to 25miles over speed set, car has also slowed down without anything being changed. Went to dealership because torque converter tsb and was told it was out of warranty in Aug 2021. had ecm reprogrammed with original owner in 2014... toyota knew this was an issue and never corrected parts
- Lubbock, TX, USA
The contact owns a 2013 Toyota Camry. The contact stated while driving 30 MPH, the vehicle started to shudder and jerk while the vehicle accelerating at speeds of 45 MPH or above. The contact took the vehicle to a local dealer who diagnosed the failure as torque converter shudder. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,555.
- Winter Haven, FL, USA
Randomly vehicle fails to accelerate fully transmission shutters during this period.
- Florence-, AL, USA
The contact owns a 2013 Toyota Camry. The contact stated while driving at low speeds, the vehicle would hesitate. The contact stated no warning light was illuminated. The contact was able to continue driving the vehicle to his destination. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 171,000.
- Wilmington, NC, USA
The car stutters really bad at low speeds, I went to the dealership and they said I was outside of warranty by two weeks but it was the torque converter, I have been having this problem off and on for years but thought it was something small because it wouldn't last long, however for the past 3 months or so it has gotten progressively worse and does it every time, we thought we would have to pay for a diagnostics which is over $100 which is why we didn't take it sooner, however the day that we took it they said it was out of warranty by 2 weeks and when we called Toyota they would not take responsibility for it even though this is a known issue with my year make and model Toyota, just asking for help getting this hazardous and safety issue recalled.
- Grove City, OH, USA
My car stalls every time I pull of from a red light or try to pick up speed after going slow and jerks at times. It's like the car is not changing gears
- Richmond, VA, USA
Toyota recalled my 2013 Toyota Camry for a torque converter that is causing a shudder in the car when driving between 5-50mph that they are claiming is expired. Big safety issue!!!
- Longwood, FL, USA
Engine power train - when I try to get up drive up to 20 mph it power down backup an slow to move off. My driver side seat belt is stuck in place an want work or lock. The traction control light stay on an want go off. Motor support bolts are not holing good because when you pull off the hole motor move an jerk the car.
- Stoneville, MS, USA
Hesitation and shuttering at low acceleration speeds. Hesitates at 20 miles an hour. Shuttering at 40-45 miles an hour. Been happening for years. Getting worse
- Lawton, OK, USA
Cvt transmission start shuddering then and B/4 at 40 to 50 miles per hour Toyota mfg refuses to repair.car only has 58K miles! almost lost control driving.telling me I have to buy at dealer for $7.300 happens at all times wherever ! please help us since we are both retried seniors. Alfred
- New Lenox, IL, USA
When I get to 20 mph my car will loose power for just a second or two.
- Gaithersburg, MD, USA
When vehicle stop and then accelerate, at aroud 2000rpm it stalls and RPM drops about to1800rpm then suddenly accelerate.
- Fullerton, CA, USA
Driving on a smooth road when car reaches between 35 and 40 miles per hour the transmission starts to shuddle making it seems like you are driving on a bumpy road for a couple of seconds which is scary when U feel the vibration.
- Bayshore, NY, USA
- Brooklyn, NY, USA