10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,283 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We purchased Toyota Camry in 2013. Currently, it has a mileage of less than 100K. We regularly serviced it at Landers Toyota dealership, and the last maintenance was performed a week before the accident. Driving home from work, my wife heard a bang and felt a jolt after which she was forced to stop. There were no warning signs. The car was filled with smoke and seconds later the flames appeared from underneath the car (luckily, she managed to escape without injuries). I towed the car to the garage for inspection and a large (about 4-5 inches) and wide (about 1 inch) crack was found on the engine. I contacted my insurance rep and the adjustor will inspect the vehicle within 1-3 business days.
- Little Rock, Arkansas, United , AR, USA
I am sending this msg in regards to my 2013 Toyota Camry SE that I leased and decided to purchase after the lease ended from Toyota Heritage in Catonsville. I am experiencing problems with my torque converter. This is an issue that Toyota knew that would happen to my car and now that I am experiencing this problem Toyota doesn-??t feel that they are responsible for the fix since the warranty has expired. I notice this problem in February 2019 when driving to work every morning at the same spot it felt like I was driving on the edge of the road. I figured it was road damage, because it would happen at the same spot every morning curve in the road. On March 16, 2019 due to COVID-19 we were sent home to work from home until Feb 2022. I wasn-??t driving my car much due to COVID. We are now back in the office 1 day a week. In July 2022, I had my brakes done by a licensed mechanic and I informed him about the issue I was experiencing and he told me it was my torque converter, his mother has the same issue with her 2013 Camry and Toyota is aware of the problem and not paying for the repair l. In Oct or Nov, I took my car to Heritage Toyota in OM for my usual maintenance and I informed the advisor of the issue and he stated it-??s my torque converter and the warranty has expired and I will be responsible for the $2000 repair. I never received the letter they claimed was sent and no one can send me proof of the letter that they was sent to me. I can-??t understand how Toyota is not responsible for this problem they knew would eventually would happen and when asked why didn-??t they fixed it when I was bringing my car in for maintenance I was told because I did not report there was a problem. I told the advisor it wasn-??t a problem then, I am experiencing the problem now. He didn-??t have an answer. I even called Toyota Corp and getting the same reply. I am now thinking my transmission is going up due to this issue. Please help me!! Thank you.
- Randallstown, MD, USA
I had this car for 5 months, the dealer lied to me about the engine being repaired, the coverage he has on the vehicle. The electronic doesn't work front driver/ passenger doors, we have to unlock the back doors to get into the car and hop over to the front. The hood doesn't have a holder to keep the hood up on its own, the electrical sound blows out and I had to buy more wires and sound system to equip. The day it started tripping, first was when the car didn't start, it made an awful clicking noise. I got a jump it started. I decided to buy new battery; however, the check engine light is on, and check service soon light on. I checked to see if there was any oil, there's no oil. I called the dealership advise him of the problem and he blows me off as if it's not his concern. I'm extremely upset because I trusted that his word to sell me a good and no bad conditions car. I have me and my friends with me along driving, my friend said, "C car is smoking", I looked in the mirror, oh my God I see white thick smoke from the back. I immediately pull over to look at the problem. I can't drive. I called my insurance to get the car tolled to my home. I called the dealers, I had no good help from him at all. I'm out of a car what to do? My wife called Toyota company to tell them what going on and to get the Maintenace history (tune up, spark plugs and oil change). The dealer & the lender didn't want nothing to do with this car, I'm so hurt because I've been deceived for my money. He did the contract the way he wanted, and lenders company to continue to report a fraud contract on my credit report. I have less than time to turn the car back or continue to pay for a broken car. My wife side the car its safe anymore to continue to drive or put any more money into a car you didn't damage. Who is responsible, the manufacturers said they can't help me it's passed the mile; I have to pay out of pocket. This contract is all a lie the amount value and work. I need help with to?
- Vallejo, CA, USA
Toyota engine are still having the excessive oil consumption issue that has caused deadly concerns. My vehicle is doing the same
- Smyrna , DE, USA
The contact owned a 2013 Toyota Camry hv. While driving at low speeds, the brake pedal was applied but was stiff and the engine reeved up. The vehicle went across a three lane highway and crashed into a curb without warning. The air bags did not deploy. A police report was filed. There were no reported injuries. The vehicle was towed to cloninger Toyota located at 511 jake alexander blvd S, salisbury, nc 28147, phone number: (704) 754-4342 but was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was not contacted. The failure mileage was 25,000.
- Mocksville, NC, USA
When I get to 20 mph my car will loose power for just a second or two.
- Gaithersburg, MD, USA
The vvt camshaft gear is defective on many Toyota this is common knowledge Toyota is aware of the problem has issued recalls on Lexus models only this could be dangerous causing engine failure mine has only 67000 miles is making the rattling noise
- Sullivan, MO, USA
The car hesitates when you push the gas at around 20 to 25 mph.
- Westlake, OH, USA
For the last week my vehicle has been randomly stalling out intermittently. There have been no check engine lights, codes or other issues. On the morning of June 9th 2018 my vehicle continued accelerating without my foot on the pedal. It barely stopped causing me to go over a curb damaging bumper and brake caliper. I am not driving the vehicle and it cannot be looked at until June
- Warwick, RI, USA
Car seems to have slight fuel feed problem - you can feel the car slightly hesitating sometimes when just driving down the road. Every once in a while, when pulling out onto busy boulevard, after you have pulled half way out in the road, the car will not go, even tho you are stepping on the gas. This is very scary, because the other cars are coming at you, and they are expecting you to move on out of the way. The problem is intermittent: It seems to happen mostly after the car has been driven a little bit, like going to the store, then car sits for awhile, then you get back in and drive, and that is when it happens.
- Arlington, TX, USA
Unexpected acceleration on January 30, 2017, at 7:50 am, my car experienced ua in my office parking lot at 4917 waters edge drive, raleigh, nc 27606 while backing into a parking space. My car increased speed, knocking down a wooden retaining wall and attempting to climb a hill. I then after several attempts was able to placed the car in drive only to have it shoot across the parking lot, T-boning a car entering and knocking it on the sidewalk while I continued onto the yard. I was finally able to placed car in drive and the motor continued to rev until after several attempts was able to shut it down. Of note, none of my car's airbags deployed. However, the other vehicle's both side passenger air bags deployed. I went on line and reported my problem to Toyota with pictures and police report the next day. They asked for a written consent to allow them to get the data recorder. After numerous calls to follow-up, on May 12 I received a response that when they drove the vehicle everything was fine.
- Apex, NC, USA
When accelerating from a stop the vehicle will sometimes move about 10 feet and then hesitate for about 1 to 2 seconds. It will then accelerate normally
- Fresno, CA, USA
The dates above are approximate as my car is back at the dealership. The car would vibrate at 20, 40 and 60 mph it would also lose power when taking off from a stop. I got the run around I bought new tires had an aligned changed the fuel being used. Finally they said it was my tranmission. They replaced the tranmission and did a software update. I am now at 100,000 and having the exact same problem. I am convinced this is a known issue from what I see online I have no idea why Toyota hasn't officially ordered a recall! I believe I have a lemon and they should replace my car! my 16 year old daughter was driving she took off from a stop sign and was almost hit from the side the car was vibrating and wouldn't accelerate. This is a very dangerous issue. My car is currently back at pat lobb Toyota waiting on their diagnosis once again!
- Melissa, TX, USA
The contact owns a 2013 Toyota Camry. The contact stated that while driving at approximately 20 mph, the steering wheel would shake violently and the vehicle would veer to the side. The vehicle was taken to the dealer, where it was diagnosed that the two front tires were defective and needed to be replaced. The tires were replaced. However, the failure recurred. In addition, the contact stated that when starting the engine, there was a loud noise present. The manufacturer was not made aware of the failure. The failure mileage was 41,912. MA 9/22
- Marion, AR, USA
I was traveling approximately 26mph into an intersection and my car started slowing down for no reason. As I entered the intersection, I started pushing down on the accelerator to get out of the way of the other MA 10/22/2015 cars trying to get through the intersection. As I kept pumping on the accelerator my transmission apparently down shifted into a lower gear and the car took off in a giant leap forward, almost broad siding the car that was passing in front of me. My car has continually stalled many times since then. I reported the problem to Toyota where I bought the car, they said they had never heard of such a thing before. I'm not sure what to do now? updated 10/26/2017
- Santa Clara, CA, USA
On a cold start, the engine sounds rough for about a second or two. Grinding type noise. Completely different from the normal warm-engine start-up sounds. Also, the engine does not sound right for about the first mile or so after a cold start, sort of a whining noise from the front right side of the engine compartment. Clearly audible when lightly revving between 1500-2000 rpms. Although tsb-004-13-a has not yet been expanded to include the 2013 Camry, it sounds a lot like that exact issue may be affecting the 2013S. This 2013 was built in the same plant as the 2010-12 Camry that are part of the tsb. I have taken it to the dealer twice and was told that 'these sounds are within the normal range of noises an engine can make'. I disagree. The vehicle now has 37K miles on it, I am hoping it will be fixed prior to the expiration of the powertrain warranty (60K).
- Dexter, MI, USA
When accelerating from a stop the vehicle will sometimes move about 10 feet and then hesitate for about 1 to 2 seconds. It will then accelerate normally. One time the vehicle accelerated to about 20 mph and then the engine RPM returned to idle. The accelerator was pushed to the floor and the RPM remained at idle. The accelerator was released and pushed down again. The vehicle accelerated normally. This happened only one time. The intermittent hesitation is very dangerous when trying to cross a busy intersection when the cross traffic is uncontrolled. The vehicle was taken to the dealership for the problem. The technician could not duplicate the condition. The U760E torque converter shudder recall upgrade was performed. This did not fix the problem. The service advisor said that the technician said that some transmission hesitation was normal. The service advisor also said there had been other complaints about this condition. There are also complaints on the online automobile forums. This condition is dangerous and not normal.
- Riverside, CA, USA
When accelerating from a stop the vehicle will sometimes move about 10 feet and then hesitate for about 1 to 2 seconds. It will then accelerate normally. One time the vehicle accelerated to about 20 mph and then the engine RPM returned to idle. The accelerator was pushed to the floor and the RPM remained at idle. The accelerator was released and pushed down again. The vehicle accelerated normally. This happened only one time. The intermittent hesitation is very dangerous when trying to cross a busy intersection when the cross traffic is uncontrolled. The vehicle was taken to the dealership for the problem. The technician could not duplicate the condition. The U760E torque converter shudder recall upgrade was performed. This did not fix the problem. The service advisor said that the technician said that some transmission hesitation was normal. The service advisor also said there had been other complaints about this condition. There are also complaints on the online automobile forums. This condition is dangerous and not normal......updated 03-03-15 the consumer stated the problem was not fixed. Within the last week, he removed his foot from the accelerator to slow down from 65 mph to 40 mph. When he tried to accelerate to merge into the off ramp of traffic, he had to push the accelerator to the floor. The vehicle did not accelerate. The consumer released the accelerator, pushed down again and everything went back to normal. The consumer stated the problem is still not fixed. Updated 04/02/15
- Chickasha, OK, USA
Toyota has another throttle problem. I bought a 2103 Camry SE on March 30th 2013 from larry miller Toyota and it exhibits an intermittent throttle problem. When I start from a stop some times it seems as if the engine dies. It does not as the engine does not need to be restarted. The throttle is simply non-responsive. The car moves ahead a little and virtually dies. This can occur going straight ahead, turning right or worse yet in the process of making a left turn. This is very much a safety issue when executing a turn when it appears one has a break in traffic and the car barely moves. The car has been back to the dealer and there is no failure code so they say they cannot verify the problem and that it is working as it should. I went out for a short ride with the shop foreman and I could not replicate the problem. He did say that he had 3 or 4 other vehicles with a similar problem. I did leave the car with them for 2 days and they drove it 54 miles and could not duplicate the problem. My suggestion to the dealer and to Toyota is to determine what is most likely to cause this problem and replace it and see if this will fix it. They will not do this. It must be a problem they can verify "find a failure code". I have asked them to replace the throttle transducer which is $250 if replacing it does not fix the problem I would pay for it. The lack of a failure code just means it is not a hard problem and failing in a manner they anticipated when they set up there failure trouble shooting procedures.
- Glendale, AZ, USA
- San Pedro, CA, USA